Andy Parfitt leaves BBC Radio 1 on a high: separating the man from the myth

Andy Parfitt’s departure from the station controller job at BBC Radio 1 after thirteen years marks a significant event for the UK radio sector. Parfitt’s accomplishments during his tenure were many, but did not extend to significantly turning around the station’s audience ratings.

At the time Parfitt took on the controller job in March 1998 at Radio 1:
• its share of listening was 9.4%, compared to 8.7% in Q1 2011
• its adult weekly reach was 20%, compared to 23% in Q1 2011
• its average hours per listener per week were 8.1, compared to 7.8 in Q1 2011.

One metric did demonstrate a healthy increase – Radio 1’s absolute weekly reach was up from 9.7m adults in Q1 1998 to 11.8m in Q1 2011. However, part of that increase is attributable to the UK adult population having grown by 9% in the interim. Certainly, more adults listen to Radio 1 now than in 1998, but for shorter periods of time, and so the station’s share of total radio listening has declined.

Given this impasse to the improvement of Radio 1’s ratings, I was surprised to read in the BBC press release announcing Parfitt’s departure that:
“Appointed Controller, BBC Radio 1, in March 1998, Andy has led Radio 1 and 1Xtra to record audience figures …”

… and surprised to read Parfitt’s boss, Tim Davie, declaring that:
“Andy has been a fantastic Controller and leaves Radio 1 in rude health – with distinctive, high quality programmes and record listening figures …”

The one person still working at Radio 1 who should know for sure that “record audience figures” had not been achieved during the last quarter, last year, the last decade or during Parfitt’s entire tenure is Andy Parfitt. Why? Because, between 1993 and 1998, Parfitt had been chief assistant to then Radio 1 controller Matthew Bannister, a turbulent period during which the station’s audience was decimated by a misguided set of programme policies that failed miserably to connect with listeners.

Between the end of 1992 and March 1998, when Parfitt took over from Bannister (whom the BBC had promoted to director of radio), Radio 1’s:
• share of listening fell from 22.4% to 9.4%
• adult weekly reach fell from 36% to 20%
• average hours listened per week fell from 11.8 to 8.1
• absolute adult reach fell from 16.6m to 9.7m.

Radio 1 lost an incredible 58% of its listening, and 7m listeners, within that five-year period, a calamitous disaster from which the station has never recovered [see graph above]. Since then, Parfitt has kept the ship relatively steady, having been appointed in 1998 as a safe pair of BBC hands for Radio 1 after the tragedy of Bannister (who had come from Capital Radio via BBC GLR and had a fantastic track record in news radio, but not in music radio).

Never again will Radio 1 achieve a weekly audience of 17 million adults, as it had done in 1992. Those days are long gone. In recent years, fewer young people are listening to broadcast radio, and they are listening for shorter periods of time. Sadly, radio does not prove as exciting for them as the internet, games or social networking.

Of course, it would have been nice for any incumbent to leave the Radio 1 job on a ‘high.’ But, unfortunately, it was never going to happen with Parfitt, or probably with any successor. Radio 1’s ‘golden age’ was wilfully destroyed twenty years ago. Nevertheless, somewhere, somebody in the BBC must have decided to invoke the notion of Parfitt’s “record audience figures,” regardless or not of whether they were a fact.

What surprises me is that every BBC press release must have to pass through endless approvals – within the originating department, in the press office and in the lawyers’ office – before it reaches the public. Did nobody out of the dozens of people that must have checked this particular press release ask the simple question: can you substantiate this “record audience figures” claim?

RAJAR radio audience data are publicly available for all to see. Anyone from the BBC could have checked and found that, using every radio listening metric known to man, Radio 1’s “record audience figures” were all achieved two decades ago, rather than at any time during Parfitt’s tenure. Maybe they didn’t check. Or maybe they did, but pressed ahead anyway.

The ability to play fast and loose with numbers and statistics, particularly those that can be said to be at an ‘all time high,’ might appear to be endemic within the UK radio industry. I have highlighted similar instances of the industry’s abuse of statistics in other claims. Now that the consumer press only seems interested in ‘radio’ stories involving celebrities, and now that the media trade press has been reduced to recycling radio press releases, ‘myth’ can quite easily be propagated as ‘fact.’

I am reminded of a passage in my new book about KISS FM when, two decades ago, I had asked my station boss why an Evening Standard profile of him and his car had featured a vehicle that was not the one he owned or drove.

“It seemed to make a better story,” he told me.

DAB radio & switchover: the British public speaks its mind

Q. Who will decide if/when digital radio switchover ever happens? The public. Who says so?

In July 2009, BBC ‘head of radio’ Tim Davie had
said:
“… the idea that we would move to formally engaging [digital radio] switchover without talking to listeners, getting listener satisfaction numbers, all the various things we do, would be not our plan in any way.”

In August 2009, BBC Trust chairman Sir Michael Lyons had
said:
“It is an extraordinarily ambitious suggestion, as colleagues have referred to, that by 2015 we will all be ready for [digital radio switchover]. So you can’t move faster than the British public want you to move on any issue.”

In July 2010, Culture Minister Ed Vaizey had
said:
“If, and it is a big if, the consumer is ready, we will support a 2015 switchover date. But, as I have already said, it is the consumer, through their listening habits and purchasing decisions, who will ultimately determine the case for switchover.”

Q. What is the BBC’s strategy for digital radio switchover?

In July 2010, the BBC Trust
told the BBC Executive that it:
“should draw up an overarching strategy for digital radio.”

Q. What is the public’s opinion of DAB radio?

Research published this week by the BBC Trust for the Strategy Review collated opinions voiced in 20 focus groups held in September 2010 in ten locations. Below are excerpts that relate consumers’ experiences with DAB radio and the BBC’s digital radio stations. They make sobering reading ….

Key Findings

The availability of radio services on the move (especially in-car and for those working outdoors) was felt to be of continued high importance. People expect radio to stay portable – at least the range of stations they currently have available on analogue, including local stations which are critically important in-car for their local travel information. In this context especially there was strong resistance to the idea of analogue radio switch-off, and considerable scepticism as to whether or not this will actually happen.

4.2 The range of services provided by the BBC

“Rather than spending money on Radio 57 or whatever, invest more money on the core main programmes.”
35-44, Male, C2DE, Crowthorne

4.3 Attitudes to DAB radio

Many of the distribution issues we set out to discuss in the groups related to the availability of DAB (or of certain stations on DAB). However, what became clear in the groups was that, although we did speak to some real fans of DAB, most licence fee payers we spoke to do not yet view DAB as an essential service in the way they do Freeview, for example. This certainly coloured their reaction to some of the trade-offs they encountered between funding distribution and content.

“I think they should improve the Freeview signal before they start worrying about the radio. Radio is fine.”
18-24, Female, ABC1, Inverness

These attitudes were coloured by a number of factors:
· Limited awareness of what DAB is and what it offers
· Limited awareness and uptake of the BBC’s digital-only radio stations (most digital radio listeners within the groups were using digital radio as a means of listening to stations they would otherwise be able to receive via analogue)
· Most DAB set owners we spoke to had received them as presents – they hadn’t necessarily had a compelling reason to buy one
· Many trialists of DAB in the groups had been frustrated with their experiences – e.g. intermittent/non-existent signals, limited range of their favourite stations available
· Some doubts as to whether DAB technology will be around in the long term

“I did have a DAB radio but I didn’t notice it being any better”
18-24, Female, C2DE, Cheddar

“I find DAB radio can be quite troublesome although that’s not BBC specific. The signal seems to interrupt quite regularly”
45-59, Female, ABC1, Crowthorne

“I don’t find that DAB radio is achieving a lot for me. It’s supposed to be better quality, but because of the size of the set I’ve got, it doesn’t really make any difference.”
55+, C2DE, Derby

“Aren’t we the only ones to use DAB? Europe uses a different system and America too – I don’t see the point of it now so many people have the internet as it’s as cheap to get an internet radio as it is a DAB radio and you can listen to far more stations on it”
25-44, ABC1, Fort William

“You can’t get much [on DAB in the car] – no Radio 1, no Radio 2, no Radio 5 live, no Radio 4, you just get a message saying ‘no reception’. You need to be on top of a mountain to receive it. It’s a complete waste of time.”
55+, C2DE, Derby

There was real confusion and in some cases concern about the idea of a digital switchover for radio, and some debate as to whether the mooted date of 2015 was realistic or not. Certainly in the current circumstances there would be much resistance among participants in these groups to the idea of switching off analogue radio, especially those for whom in-car listening was an important (or the dominant) part of their radio listening.

“They can’t switch off analogue radio – people are really not going to be happy with that”
18-24, Male, C2DE, Belfast

“The idea of making all radios into digital is just ridiculous… It’s not persuading you – it’s just pushing you”
18-24, Female, C2DE, Cheddar

“What about all the car radios – surely we’re not going to replace all those?”
25-34, Female, ABC1, Caernarfon

“Are you telling me my radios will be totally obsolete if they do this? That’s outrageous”
60+, Female, ABC1, Newry

5.1 Availability of services

“I’m going to sound old fashioned but the core product is BBC One, BBC Two and Radios 1 to 5”
35-44, Male, C2DE, Crowthorne

The digital-only radio stations were considered of significantly lesser importance (awareness of these was limited, and listening to them was quite sporadic through the sample). In fact in several groups it was suggested that one solution to the complex problems of making access to digital radio more easily available to people would be to get rid of the stations altogether!

“I don’t think anyone really cares about the digital channels and they won’t until all the non-digital signals have been turned off”
25-34, Male, C2DE, Newry

“It’s limited because digital radio hasn’t really taken off.. they’re talking about changing over in 2015… if it’s half the hassle of the digital [TV] switchover, it will be a dead loss”
45-64, ABC1, Merthyr Tydfil

6.1 Availability of platform choice

There was also a general consensus across the groups that, although the convergence of platforms has started to offer useful additional means of consuming ‘broadcast’ services, as a minimum the BBC’s television services should be available via a television set, and the main radio services via a radio set.

“It’s good enough to be able to get main stations on analogue radio and the others through the TV – I don’t think they need to be able to get all these radio stations on radio only.”
25-34, Female, ABC1, Caernarfon

Lack of availability of BBC Radio Derby on DAB

Local radio was considered to fulfil an important community service, particularly by those in the older group, who remarked that there had been a decline in the range of local media available (local newspapers closing, and the ITV regional television coverage now being focused on Birmingham).

As such, BBC Radio Derby was felt to be important to giving the city a sense of identity. Sports coverage was an integral part of this (for the men especially), and Derby-specific coverage was felt to help ensure that they don’t live in the shadow of nearby Nottingham. Frequently, they felt, Derby is treated like a poor relation next to Nottingham; the availability of BBC Radio Nottingham (but not BBC Radio Derby) on DAB was yet another manifestation of this, they believed.

A number of them had bought DAB radio specifically with the intention of listening to BBC Radio Derby and had thus been extremely disappointed not to be able to find it.

“I asked for a DAB set for Christmas, specifically so I would be able to listen to Radio Derby, nice and clear, around the house – not realising that you can’t get Radio Derby on DAB at all… I only found out when I pressed the ‘auto-scan’ button… Leicester, Nottingham, loud and clear, but no Derby… I felt really let down.”
55+, C2DE, Derby

“My wife bought me one for Christmas. It wouldn’t work next to the bed – we thought it was broken. We ended up just using it as an alarm clock. It never occurred to me that it might not work depending on where you live.”
40-54, ABC1, Derby

There was little awareness or understanding of the reasons why this is the case (the lack of a local commercial multiplex operator), so some participants were upset that the BBC appeared to be viewing Derby as a lower priority than neighbouring areas. Others had assumed that this was a technical issue (reception problems), rather than the station not being broadcast on DAB. (There was some awareness of a promised launch date of July 2010, but they claimed that this date had been and gone with no further update on what was happening.)

“What makes me angry is that Radio Derby comes out as one of the best local news stations in the country, but it’s not available on the latest technology.”
55+, C2DE, Derby

“If you can get the others, you’d just assume that you can get Radio Derby as well. Whose decision is it not to have it?”
40-54, ABC1, Derby

Some of the participants had experimented with some of the BBC’s digital-only stations on DAB. Radio 7 in particular was well-liked by some of the participants in the older group, and some of the younger men had used 5 live Sports Extra, but their overall impression with DAB was one of disappointment. The absence of BBC Radio Derby was a significant contributor to this, along with poor reception quality.

“The way they sell DAB it was going to be the be-all-and-end-all of radio listening, but it’s just been a great disappointment.”
55+, C2DE, Derby

Although many were disappointed with DAB in general, the absence of BBC Radio Derby from DAB was not felt to be a major problem for them as long as the station remains available on analogue (many were listening out of home in any case – traffic reports in the car, or match commentary when out and about at the weekend).

However, in line with most other groups, these participants would be extremely upset if the analogue signal were switched off and BBC Derby only then available online.

Radio Foyle on DAB

Many participants felt that they get a better reception with DAB than on analogue (in the home). Many of the older group in particular claimed to have experienced reception problems with Radio Foyle in particular on analogue, especially in bad weather. However it was not a case of a having had a desperate need to get a digital radio because they got no analogue signal previously, more that the sound was not always great and they sometimes experienced reception problems.

“DAB radio… I got it out of curiosity… everybody said it was better than analogue… the analogue sometimes you can’t tune in because you have got high pressure or rain or wind. The DAB you can pick it up.”
50+, ABC1, Londonderry

Most assumed that Radio Foyle was already on DAB, as they insisted they were listening to it on their DAB radios – it is not entirely clear whether this is confusion between DAB and analogue signals on the same set, or they have been experiencing the ‘dynamuxing’ test.

“No I didn’t know that because when I press it comes up on my DAB radio so I thought it was. I just took it that all the stations I can pick up on my DAB are digital.”
50+, ABC1, Londonderry

“Foyle on an ordinary radio is still poor I think. I am right in Derry. On the digital they do both seem clear to me.”
30-49, C2DE, Londonderry

When it was explained to them that ‘dynamuxing’ the two stations would result in two mono (as opposed to one stereo) stations, reactions were somewhat mixed. Although some participants were adamant that going from stereo to mono would compromise their listening experience, particularly when listening to music, others admitted that they were not sure what mono sound is, and probably wouldn’t be able to tell the difference! It is also worth noting that, from the description they gave of their DAB sets, the majority of participants in the groups were listening to DAB on mono-only sets anyway.

On balance, all participants would prefer both stations to be available, even if this meant mono-only broadcasting. The younger group, who were more loyal Foyle listeners, were happy enough with the availability of Foyle on analogue only, but would be concerned by the prospect of an analogue radio switch-off, in which case continued availability of Foyle would be vital.

Poor DAB coverage (in Fort William)

Most of the participants in the groups are used to struggling with coverage issues. Lack of DAB coverage is just the latest manifestation of issues they have experienced historically with analogue television and radio signals.

“I live over in a rural area completely surrounded by hills so there is no radio reception at all so all our radio listening is done through the TV box or the internet”
25-44, ABC1, Fort William

“I tried a DAB radio but it wasn’t very good – it would go for a bit then completely cut out and we have no FM signal at all out in the glens where I am”
45-64, C2DE, Fort William

As a result, satellite (by which most really meant Sky, as awareness of Freesat was very low) had become the default standard for most to receive television, especially for those outside the main town of Fort William itself, and many were increasingly using the good broadband services that are now available to them as a more reliable means of accessing media content.

“We’ve been up there seven years now and when we first moved we had a reasonable medium wave signal for Radio Scotland but then that tailed off but we get no FM and there was no TV until satellite came on stream… We had very young children at the time and they were happy just watching DVDs… There are about 250 people in our village and many of the surrounding communities have the same issues… There used to be a mast for the TV but that was turned off and now everyone has a satellite dish… satellite has been a godsend for us – especially for the radio – but we are now even more likely to be listening online. Our broadband is excellent – 8Meg – and now we even have wi-fi radios in the house.”
25-44, ABC1, Fort William

Some participants in the groups had been drawn to DAB, but left frustrated by the experience.

“I won a DAB in a Radio Scotland competition and I was really excited about being able to listen to 6 Music but there was absolutely no signal so I gave it to my dad down in Glasgow and he’s really happy with it”
25-44, ABC1, Fort William

Limited availability of Radio Wales and Radio Cymru on DAB

In common with many of the research locations across the country, issues surrounding the lack of availability of Radio Wales and Radio Cymru were caught up in other issues around the quality of DAB signal in general.

While some participants (for example, one lived near a mast) were experiencing extremely good reception via digital, others were having problems based on their location and even the prevailing weather conditions.

“If you get a rain cloud overhead, or worse than that the snow, you might as well chuck it in the bin.”
45-64, ABC1, Merthyr Tydfil

“People who live in the dips – they can’t get any kind of digital radio reception at all… they’ve got to do something to help them.”
25-44, C2DE, Merthyr Tydfil

This frustration was a manifestation of a broader dissatisfaction with digital reception in general. Many were experiencing problems with their television reception (especially, but not exclusively through Freeview). Lack of a reliable television signal was seen by most as a more significant problem than lack of a reliable radio signal.

“They said the digital signal was going to be better – that you’d be able to get S4C and Channel 4 – but it’s actually worse.”
25-44, C2DE, Merthyr Tydfil

“Wales has always got problems, we get worse service with the digital, the broadband, the post… We pay the same, we have a right to the same service.”
25-44, C2DE, Merthyr Tydfil

As a result many in the groups considered themselves to be disgruntled licence fee payers.

Most could understand that there are diminishing returns in terms of building out the transmitter network, and that those in the more mountainous parts of central Wales (for example) might not be able to have access to the same choices as people in more densely populated areas. However, in these groups the argument was most strongly made that people in these areas should have some kind of discount from their licence fee in recognition of the reduced service they receive.

“They [the BBC] can’t please everyone, they’re doing the best they can, but If people can’t get the service, why should they pay the full money.”
45-64, ABC1, Merthyr Tydfil

“You shouldn’t be penalised for living in an area where they can’t provide these services, because we have to pay extra to get Sky, for example, to be able to receive it.”
45-64, ABC1, Merthyr Tydfil

BBC head of radio: "I'm not going to give you a date" for digital radio switchover

Feedback, BBC Radio 4, 26 November 2010 @ 1330 [excerpt]

Roger Bolton, interviewer [RB]
Tim Davie, director of BBC audio & music [TD]

RB: Tim Davie is the BBC’s director of audio and music. I asked him if the campaign to get decent DAB coverage in 90% of the country by 2015 is still realistic.

TD: I think 2015, and I’ve said it before, is highly ambitious. The BBC would not want to see any [digital radio] switchover unless you had clear evidence of mass listening to digital, and good penetration of digital devices. I think the idea that we force a lot of listeners to a situation where they have to get rid of FM devices and not have something to listen to on digital is clearly not in the interests of the head of BBC radio [laughs].

RB: When would you say, without doubt, we will have digital switchover …

TD: [interrupts] I’m not going to give you a date. I’m not going to give you a date. I’m …

RB: … not ten years, not fifteen years, not twenty years?

TD: I think there will be a switchover. I think it’s been extremely helpful to put a stake in the ground and say ‘could we get to 2015?’ I say that’s ambitious. I quite like ambitious targets. We’ll see how we go.

RB: And there’s concern about coverage. What about quality? Because there are still a lot of our listeners who are not persuaded that the quality [of DAB] is superior, in that digital is actually sometimes worse than FM.

TD: In terms of the areas that are covered by a digital signal, I would be the first to say that we’re not there yet. So, you know, I know some of the listeners out there will say ‘well, I just can’t get a good signal’. Let’s be clear. Before the radio industry would say to people ‘we’re moving away from FM’, we must have full coverage of a DAB signal …

RB: And yet, despite this, you are running a campaign, or rather supporting a campaign, which says ‘digital radio: more to love’ [and] pushing it hard. You’re pushing something …

TD: [interrupts] Absolutely.

RB: … which you have reservations about.
TD: When you say ‘reservations’, I don’t think it’s quite the right word. I’m saying we’re building out coverage. I would not endorse a switchover unless coverage were as good as FM. At this point, I think it is utterly appropriate for me, as the BBC head of radio, to say: those people in areas of coverage – and it is important, by the way, when people buy radios, they check that they are in an area of coverage, we absolutely say that repeatedly – but, if they are in an area of coverage, I would absolutely say ‘buy a digital radio’ because you can get Radio 7, the joys of 6 Music, etcetera.

RB: But, in terms of this campaign, let me quote something said by William Rogers, the UKRD chief executive – part of the commercial radio network. He says it was ‘fundamentally immoral and dishonest to run the campaign, knowing that DAB infrastructure is not good enough, and knowing full well that when people buy a DAB radio, it may not work when they get it home. The BBC should be ashamed of themselves for running this ad. They are telling their listeners to buy something which they know isn’t ready for us yet.’

TD: Well, I mean, it is one voice, and I say ‘one voice’ among many in commercial radio and …

RB: [interrupts] And there are quite a few others who, again, refuse to run the ad.

TD: Absolutely. And, well, I think their beef is, by the way, slightly different to that articulated by William, but it’s really straightforward. 88% of the people in the country can get a signal. If you can’t get a good signal, I wouldn’t recommend digital radio. If you get that coverage, we would absolutely recommend – I think it’s utterly appropriate – to say to people: ‘go and get a digital radio to enjoy the full range of services.’

RB: But the commercial radio sector, or some of it anyway, is saying ‘this is precisely the thing the BBC should be doing. It should be investing and spending so that everybody can get digital coverage.’

TD: Mmm. We’ve said, in the last few weeks, and part of the BBC [Licence Fee] Agreement with the government was to build out national coverage of DAB services. The debate with local radio – just to be clear, and this is a bit complex, so apologies, but – is around the local layer of DAB. And we are negotiating out those costs at the moment. While that negotiation goes on in pretty tough financial circumstances for the BBC, it’s understandable that people say ‘well, we need a bit more clarity.’ I agree with them.

RB: Can I ask you, though, whether the BBC’s enthusiasm for the potential of digital, in terms of stations, is waning. For example, you did propose the closure of 6 Music and the end of the Asian Network, at least as a national station. Are you still in love with digital?

TD: It’s a fair point. The idea around looking at the line-up of stations was never about taking money off the table for digital. We want to keep investing in digital and, I think, in terms of our commitment to digital, this not just about DAB, this is about internet services. We’ve just said, on Radio 3, we’re launching HD sound, which will be a wider signal through internet radio. I think, as the head of BBC radio, I really want to see radio develop into a more competitive marketplace so that it can grow. The idea that the BBC just sits on FM spectrum, and there’s no growth in radio, to me, seems a pretty limited vision of the future for the industry.

RB: So there’s no doubt about the destination, only the amount of time, the speed of getting there?

TD: Radio’s going digital.

BBC head of radio: DAB not "a clear enough offer to listeners"

The Tony Livesey Show, BBC Radio 5 Live, 28 October 2010 [excerpt]
Stephen Nolan, interviewer (presenter, BBC Radio Ulster) [SN]
Tim Davie, Director, BBC Audio & Music [TD]


SN: There are big problems with the digital spectrum, aren’t there, because we cannot seem to hit any target that we are given for people switching to digital?

TD: I don’t think we’ve had many targets … Let’s be honest, I don’t think we’ve had many targets in the past. Digital stations are doing well. Digital listening – we’ve got to be careful – includes online, which is doing pretty well, there’s more we can do. Then also you’ve got DAB. Now DAB, you’re right, it’s been marginally growing for a while …

SN: Why?

TD: I just don’t think it’s been a clear enough offer, in my language, to listeners. I mean, people love radio. They are very happy with their FM radio. Why on earth would you change? And I think the radio industry has to say: ‘the reason you will change is – here’s a load of content’. And there’s clues like 6 Music, or other …. you know, that people love. And here’s a load of stuff that people love, and here’s a better … this device does something better than the other one.

SN: Or, Tim, it’s for the BBC to take a huge risk, and a controversial risk at that, and to withdraw mainstream programming from the FM spectrum and put it onto DAB. Imagine how the numbers would soar if it had [BBC Radio 1 breakfast DJ Chris] Moyles or …

TD: [interrupts] Imagine my inbox!

SN: Exactly, exactly. It’s a serious point.

TD: Sure.

SN: Imagine if you had Moyles or [BBC Radio 2 breakfast DJ Chris] Evans exclusively on DAB, or a massive programme.

TD: Right! And … we could do that. The issue would be that, with current coverage levels and with the amount of devices – particularly in Northern Ireland – I would basically be saying that you can’t listen to it in your kitchen, and everyone pays the Licence Fee. So I think the strategy for digital, where we are taking things away, is not going to work. My approach would very much be that I do want you to feel a bit of pain for not having a digital radio, but that pain is not about not getting The Archers, or not getting Chris Moyles. It’s about: ‘you could get a bit more over here’, or ‘there’s a bit of [Radio] 4 Extra over here that you could really do with’, and that’s what television did with some of those channels.

SN: Do you think, in terms of the internet, that radio is going to fundamentally change?

TD: I think there will be a lot more on-demand, obviously, so people will expect to be able to call up a programme and …

SN: I’m talking about the [UK] Radioplayer, obviously, which people are describing as the new YouView for radio.

TD: Well, er, yeah. Basically, the Radioplayer is … we’ve got the whole industry together. Only about 3% of listening is online and I can’t understand that, as head of radio. I know I’m biased but, at the end of the day, when I’m shopping and doing my Tesco shop or wherever online, why aren’t I listening to the radio? [to SN] Well, you would relate to this because it means more listeners. I think that one of the things is that I think it’s a bit confusing. You’ve got the BBC on the iPlayer, which is pretty good, and we’ve got other bits and … So we’ve put it all together and there will be a thing called the Radioplayer. Now, it gets a bit complex, but I think the YouView thing that you refer to is when you’ve got an internet connection to your television. Now, when you click your television on, I want one Radioplayer icon where you can go in and listen to all the radio. Now, the …

SN: On the TV?

TD: Yeah. On any screen – sorry to sound ‘new age’ – any screen anywhere, whether it’s a … whatever the size of it, you can go and get all your radio services. We don’t currently have that.

Funding DAB radio infrastructure upgrade: still 'no'

The Media Show, BBC Radio 4, 2 September 2009 @ 1330

Steve Hewlett interviewed Tim Davie, Director of BBC Audio & Music

We talked at the Radio Festival a few months ago and you talked a lot about DAB. The criteria have been stated now for moving forward to switchover, or before anyone contemplates switching off the analogue FM signal, of 50% of listening and 90%+ of coverage. Do you think that’s realistic by 2015?

I use the word ‘ambitious’ and I mean it. I think it’s tough. It is possible. I think the radio industry to date has shown an incremental path towards digital and, unless you get a big step change, you’ll never get there. And, to be fair, the BBC has driven this harder than anyone.

When we last spoke about it, there was a discussion of £100m or so being needed to pay for the rollout of not the BBC stuff but whatever is necessary for the commercial sector to go digital. At that time, I asked you specifically whether there was any money in your budget identified for that purpose and you said ‘no’. Has anything changed since we last spoke?

It’s another ‘no’. No, nothing has changed and until the plan ….

This is not going to happen, is it?

I think that radio will move to digital, and I think that ….

Will it be DAB?

I think at this point, it will be …. I believe in DAB. I say ‘at this point’ because I think we have hurdles to jump over.