radio – Page 3 – Grant Goddard : radio broadcasting expert : media analyst : writer/author

Sacked by a boss desperate to steal my success : 1991 : Gordon McNamee, KISS 100 FM, London

It was a little after seven o’clock in the morning when the phone rang. Normally, I would already have been out of bed by that hour on a weekday. However, the previous night’s ‘DJ meeting’ [open to all 44 KISS FM presenters] had tired me out. I was awake, but I was still trying to urge my body to get out of bed. The mobile phone stationed beside my bed rang noisily and forced my brain into action far faster than it wanted.

It was [KISS FM personal assistant to managing director] Rosee Laurence on the line, asking if I could schedule a meeting that morning with [KISS FM managing director] Gordon McNamee. I scrambled out of bed to retrieve my diary from the battered ‘WH Smith’ black plastic briefcase I always took to work. Requests for meetings at such short notice were common although, during the last few days, McNamee had had no contact with me. Laurence suggested ten o’clock. I explained that I already had an editorial meeting [of my programming department] scheduled for half past ten, but I could fit it in as long as the meeting was not going to last too long. She assured me that it would not. I scribbled “10am – Gordon” in my diary, replaced the mobile phone in its charger and got on with the business of waking up properly.

My diary told me that I had two further meetings that afternoon – a weekly sponsorship get-together at one o’clock with [KISS FM finance director] Martin Strivens and the sponsorship manager, Gordon Drummond, followed by a debriefing session in the boardroom at three o’clock with KISS FM’s partners in the Pepsi promotion. During the drive from my flat to the office, I reflected on the possible reason for the early morning phone call. Was McNamee going to tell me what had happened at the previous day’s board meeting? Was he going to pretend that nothing untoward had happened and that the board had approved all his [unachievable] targets for Year Two?

I was already running late when I became caught up in the worst of the rush-hour traffic along Holloway Road. Although my work day officially started at half past nine, I liked to arrive at work earlier so that I could snatch a little time to myself before the inevitable mayhem started in the department. However, that day, there was only time to down a quick cup of tea before walking up to the top floor in time for my ten o’clock appointment. Gordon McNamee was sat in his corner office when Laurence ushered me in. After exchanging morning greetings, I sat facing McNamee across his huge wooden desk. He shuffled from side to side in his chair a few times, avoiding looking directly into my eyes, and he sighed unusually heavily. Several times, he looked up at me as if he was going to say something, but then stopped short.

I stared at him blankly, not knowing what to expect. Eventually, he started mumbling something apologetically, but still he was making little sense. I knew then that McNamee had bad news to break to me. He had always been excellent at whipping his team into a frenzy of enthusiasm when something good was happening, but he was almost incapable of breaking negative news to anyone. He started speaking slowly and managed to explain that he had been “extremely vexed” by the memo I had delivered to him two days earlier. ‘Vexed’ was one of McNamee’s favourite words to use in situations when somebody had done something that displeased him. Anyone else might have been angry, but McNamee was always ‘vexed.’

As he reflected upon the contents of my memo and how ‘vexed’ it had made him, McNamee seemed better able to talk to me directly and to break the bad news. He explained that the board had met the previous afternoon and had decided that the company no longer needed my services. He muttered something about this being the hardest thing he had ever had to do and how he regretted the decision, but I was barely listening to his words. Instead, I was thinking how cowardly was this man sitting in front of me. I was thinking that, even now, he had no intention of telling me the truth of what had taken place at the board meeting, or how he had probably acted to save his own skin. What I wanted to know was what he had told the board about my dissent and what he had told the board of my contributions to the station’s success.

But there seemed little point in saying anything at all to the cowering figure sat in front of me, with whom I had worked so closely for more than two years. I got up to leave the room. McNamee had failed to deliver my promised rewards on so many occasions that I did not need to hear another fabricated story about why I was not getting things to which I felt I was entitled. As I left his office, McNamee said that it would be necessary for me to leave the building immediately, and he thrust some documents into my hand. I walked straight out of his office, shocked that, even at this stage in our relationship, McNamee was still incapable of telling me truthfully why I had to go.

Before I could reach the staircase to return to my office, McNamee had caught up with me and was asking me to stop. For a second, I felt as if I should ignore him totally and just carry on walking, but I turned towards him at the very top of the building’s stairwell.

“We could say that you had resigned, to make it easier for you, if you wanted,” McNamee suggested to me.

I stared at him coldly with a combination of anger and hatred that I could feel welling up inside me.

“Gordon, that’s a fucking insult,” I spat at him. Then I turned and walked down the staircase leading to my office on the next floor.

I was incensed. After all the sweat, blood and toil I had poured into this company. After all the personal sacrifices I had made to ensure that KISS FM succeeded. After my hard work had produced the required results more quickly than had ever been anticipated [Year One target of one million listeners per week achieved within first six months on-air]. Now, I was being asked to resign from a job in which I had achieved nothing but success. McNamee’s cheek to even suggest such a thing had made me really angry. I was in a rage as I stormed into my office. The programming floor was starting to fill up, as staff trickled into work. My first thought was the speed with which McNamee had insisted I must leave the station. Rather than suffer the indignity of being forcibly removed from the building by the station’s security guard, I started to pack up my possessions.

[KISS FM head of music] Lindsay Wesker caught my attention as he walked onto the floor from the staircase. He was one of my senior team members, so I felt I should break the bad news to him personally. The only private place I could think of to talk was the men’s toilet in the stairwell of the floor, so we crowded into the tiny cubicle.

“I’ve just been sacked,” I said to Wesker, “and I’ve been told to leave the building immediately.”

Wesker looked thoughtful, but did not seem particularly shocked. I suddenly understood that Wesker must have been the only member of my team to know what was going to happen to me, before I did.

“Just as you’ve said before,” said Wesker calmly, “it’s always the programming department that gets the chop.”

These were the very words I had shared with Wesker more than a year earlier, during the first programme planning meeting I had convened at [former KISS FM office] Blackstock Mews. Wesker had mulled over my words carefully then and, now, I realised why he had found those words so interesting. In Wesker’s eyes, he had got rid of me at last. I exited the men’s toilet without saying another word.

Having received no sympathy from Wesker for my predicament, I walked back to my office and continued assembling my personal effects. I had spent far more of my waking hours in that building during the last year than I had at home, so many of my own possessions were intermingled with that of the company. There was the portable television I had brought to the office when the Gulf War had started, there was a portable cassette player I used, the records I had used to make station jingles, and unread magazines that were cluttering the floor. These were all mine. I started gathering them together into a manageable pile to take away with me. Other staff on the floor noticed me through the clear plastic partition of my office and started to wonder what was going on.

I told Philippa Unwin, who had worked with me closely as the department administrator since the Blackstock Mews days, what had just happened to me. She became visibly upset. As I told other members of my team, they stood around the floor in disbelief and shock.

[KISS FM head of talks] Lorna Clarke said to me: “They can’t sack you just like that. You’re the only one who knows how this whole station works.”

I felt pressured by the urgency to get out quickly, so I started carrying boxes of my things down three flights of stairs to put in my company car parked at the back of the building. I suddenly realised that my hasty and unexpected departure from KISS FM could be explained away to the staff on any pretext, unless I could make some kind of statement myself. The memo that had ‘vexed’ Gordon so much had recorded all the significant events of the previous week, as well as having stated my unambiguous position on wanting KISS FM to adopt a realistic strategy for its future.

After less than a year on-air, one of the staff’s major criticisms was the lack of information about company decisions that trickled down to them from the senior management. Only those staff working most closely with me in the programming department understood that I was just as ill-informed about what was going on at board level as everybody else was in the building. Using a Prit-Stick from the top drawer of my desk, I glued a copy of my memo to Gordon McNamee onto the clear plastic partition of my office. My room opened onto the floor’s entrance lobby and the partition could be seen by everyone passing through the department. Alongside the memo, I glued the document detailing the programming policy changes I had been ordered by McNamee to devise.

While I continued to gather together my possessions, staff in the department started to read my two memos, all the while expressing outrage that my dismissal could be so abrupt. Then, Wesker burst into my office and handed me a sheet of ledger paper.

“Rosee [Laurence] upstairs says these things are KISS property which you have to give back before you go,” said Lindsay sheepishly.

Inscribed in red ink was a list:

“1) security tag 13-92 + ID pass.
2) office & studio keys.
3) car keys.”

It was evident that Wesker had been anticipating my dismissal and was acting as messenger boy for the management staff on the top floor who were too cowardly to talk to me directly. I snatched the piece of paper from him, but ignored it. I asked him, rhetorically, how I was expected to take home all my personal possessions without being able to use the company car?

Before leaving the station for the last time, I walked around the programming department and said my hurried goodbyes to the few staff who were already at their desks. Because the majority of my team worked shifts, there were only a few people there. In the DJs’ office, [daytime presenter] David Rodigan was sat at his desk, facing the front windows that looked out over Holloway Road. His back was towards the office door, so I had to interrupt his preparations for that day’s lunchtime show to bid him farewell. He expressed outrage at my sacking and seemed bewildered by the speed with which I was being forced to leave.

There was nothing left to do except thank everyone who was in the department for the good times we had spent together and to give many of them one last hug. Some of the staff were crying, others were visibly angry, and some did not seem to believe the events that were unfolding right in front of their eyes. Wesker was the only person who seemed unmoved by the whole scene. He was busy protesting that I had not left the company’s property that he had been given responsibility to collect. I could not have cared less.

I got into my company car, half expecting someone to rush out and stop me driving it away. But they did not, and I drove away from the station’s car park for the very last time. I had arrived at work barely two hours ago. Now, I was already on my way home again. It felt as if some ghastly mistake had happened, some chance mishap over which I had been able to exert no control. I could not believe that this would really be the very last day I ever worked at KISS FM. The traffic was much lighter on the roads, now that the rush hour was over, so I reached home within half an hour. By then, I was feeling neither upset nor angry about my dismissal. More, I was stunned that the end could have come so abruptly, and without McNamee having offered any gratitude for my significant contributions to KISS FM’s success.

[Excerpt from ‘KISS FM: From Radical Radio To Big Business: The Inside Story Of A London Pirate Radio Station’s Path To Success’ by Grant Goddard, Radio Books, 2011, 528 pages]

[Originally blog published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/05/sacked-by-boss-so-desperate-to-steal-my.html ]

Welcome to the terrordome : 2006 : Enders Analysis at Denton Wilde Sapte, City of London

The first of April proved not such an innocuous date on which to have started my new job. Within weeks, I began to wonder if I was the fool to take on a position as ‘media analyst’ that I had never known existed, let alone submitted a job application. The previous year, I had been minding my own business, providing a steady stream of stories as uncredited news editor to weekly print publication ‘The Radio Magazine’, when an e-mail arrived from (unknown to me) Claire Enders asking if I wanted to write an analysis of Britain’s largest commercial radio owner ‘GCap Media plc’. Having tabulated radio industry data for myself since 1980, I was happy to pen six pages demonstrating that this group had already hit the rocks, ending my report:

“Someone should have done [GCap chief executive Ralph] Bernard a big favour and bought him a sign that Christmas to hang in his office that said: ‘It’s all about the content, stupid!’”

Published by ‘Enders Analysis’ that November, I was left to presume the response to my critical analysis had been positive because I was asked if I desired a full-time office position writing similar reports about the media industries. My employment would replace radio industry veteran Phil Riley who had anonymously freelanced occasional radio reports for the company until then. It was an offer too good to refuse as the salary for working in a comfy central London office was considerably greater than my pay from American public corporation ‘Metromedia International Inc’ had been a decade earlier for having schlepped around Russia, Hungary, Latvia, Berlin and Prague for several years. Persuasion proved unnecessary as funds were required for my daughter attending a London university.

Having agreed the April start date, the prior month I started to receive emails from Enders Analysis requesting my help with radio industry information it needed for a tribunal case it had taken on. I thought this was rather cheeky but, not wanting to appear unenthusiastic about the job I had yet to start, I responded helpfully. Then I received a further message from Claire Enders asking me to drive to the office for a library of legal documents concerning the tribunal to take home, read and analyse. I had to apologise that this task was not possible … but only much later did I realise this request as a harbinger of things to come.

Why my refusal? Firstly, I was still employed full-time (in addition to my freelance work for ‘The Radio Magazine’) by ‘Laser Broadcasting Ltd’, managing applications to regulator Ofcom for local commercial radio licences, a job from which I had given notice but which did not terminate until the end of March. Secondly, my rented semi-detached London home lacked a spare room in which to store a document library. Finally, I did not own a vehicle, let alone one large enough to transport thousands of documents. Only months later, once the tribunal was in session and its documents could be seen filling an entire wall of a courtroom did I realise an assumption might have been made earlier that I too resided in some inherited multi-bedroom castle, country pile or stately home … and owned a truck.

Come April, I started work in Enders Analysis’ cramped Mayfair office but was soon assigned full-time to the tribunal project which occupied me until the end of that year. During those long months, I continued to follow radio industry developments in order to write weekly news stories for ‘The Radio Magazine’ though, disappointingly, there was no opportunity for me to pen a single radio analysis for publication by my new employer. I joined a subset of Enders’s dozen staff deployed to work on the tribunal case from conference room 9.16 at the City offices of law firm ‘Denton Wilde Sapte’ (established 1785) that was representing Enders’ client in the tribunal. For several months, I hardly visited the Mayfair office, instead commuting to the lawyers on a direct rail route from home.

I had been diverted into this project once Claire Enders discovered I understood the complex system of payments made by UK commercial radio stations for playing music within their programmes, as well as the multiple agreements that had applied since the broadcast sector’s launch in 1973. At ‘Metro Radio’ in Newcastle, my work responsibilities had included ensuring accurate reports were submitted regularly to music royalty collection agencies PPL, PRS and MCPS. A decade later, planning the launch of ‘KISS FM’ in London, I had created the entire music reporting system and hired personnel to collate and submit the required paperwork in an era before usage could be tracked digitally.

The Denton Wilde Sapte lawyers with whom we worked were courteous, professional and demanding because they needed to understand how these systems functioned both theoretically and in reality. I was the only person there with experience of having been responsible for their administration or of having worked in commercial radio, requiring me to respond to multiple queries and to analyse radio industry data and documentation that I had collected during the previous two decades of my career. Those lawyers would have been earning more in a single day than I was being paid in a month, sending me emails at all hours of the day and night requesting data, but there was never any friction as they had been steeped in ‘client service’.

Although the Enders team in the conference room were contributing to a common project, it quickly became apparent that ‘teamwork’ was a somewhat alien concept. Had there been a ubiquitous whiteboard in that room, it might have shown the clear hierarchy between Claire Enders and each employee, but nothing between members of our group. Not only was there no apparent camaraderie but, at times, it appeared that some colleagues believed they were in competition with each other for the attention and approval of their boss. It felt like some kind of video wargame where the objective is to crush your opponent, where the individual is ‘king’ and where ‘collaboration’ has been outlawed. This atmosphere was worsened by Enders’ tendency to bark orders verbally to her staff, rather than negotiate tasks with them to guarantee they remained ‘onside’.

Until then, I had not realised that projects in which I had been involved and previous jobs I had performed had all required productive teamwork, without which they would have failed. Whether it was a student newspaper, a student union, a commercial radio station, a community radio station or a magazine, all had forced those of us involved to discuss, agree and focus jointly on common objectives to be achieved. Yes, I had come across the odd team member who had not prioritised the group’s success above their own. Yes, I could cite examples of projects I watched fail because of the selfishness of a manager who had pursued purely egotistical objectives. However, this was the first occasion that I felt like a complete outsider to my ‘colleagues’ who seemed happy functioning as individuals.

Whilst enjoying the work I was being asked to do because it tapped into my specialist knowledge, I disliked the working environment into which I had been dropped. Everyone else present seemed to view it as perfectly normal. I did not. I could not complain. I was the ‘new boy’ amongst men who viewed themselves differently from me, something they had communicated on my first day, interrogating as to which private school I had attended three decades earlier. Er, none. Now, each morning, I was having to steel myself to go to the office. I had never had a job at which I hated arriving as much as this one. It was a struggle to get through the day. At lunchtime, a local sandwich shop would provide respite to sit alone in a less febrile environment.

At the end of the day, I would rush down to ‘City Thameslink’ railway station in the basement of the law firm’s tower block, sit on an uncomfortable wooden bench on the southbound platform and cry, sometimes for a few minutes, sometimes for half an hour. Trains regularly came and went, though I stayed put until I knew I could make the journey home, crammed like sardines against fellow commuters, without sobbing uncontrollably. Sat there in that barely lit underground world, nobody approached to ask if I was okay, a forty-eight-year-old suited man in tears. Perhaps other commuters felt the same way about their workplaces but dared not let their emotions escape. Perhaps they assumed I had just lost my job. Whatever it was, I was always left alone on that bench.

I needed to arrive home in one piece. Occasionally, on the final leg, I would walk the route from the station down my suburban street with tears on my cheeks, but these had to be wiped away before I entered the front door. Nobody needed to know what I felt. There were bills to pay. We hoped to purchase our first home. I would get up at six each weekday morning and check ‘Google News’ for radio stories before heading to work. Often, I would not return home until late evening, after which I would eat and go to bed. I spent Sunday writing up news stories for submission to ‘The Radio Magazine’ on Monday morning. It did not feel much of a life but I convinced myself it must be better than the years I had spent unemployed.

It was a huge personal disappointment to feel this way about my new job. The office environment at Denton Wilde Sapte was pristine and its staff were courteous. Their ‘tea lady’ pushed a glimmering trolley around the office suites, freely offering an expanse of snacks such as salmon sandwiches and hot drinks ‘silver service’ style on exquisite porcelain crockery with immaculately polished cutlery. Many evenings after work, the firm hosted drinks receptions to celebrate a ‘win’ or an internal promotion or to welcome a new client. As portrayed in American television legal dramas, a short speech by one of the firm’s partners would be followed by wine and delicate snacks offered generously to all present on the floor, including us visitors. Some evenings, I would partake and sit on the building’s fire escape staircase, sipping my drink and looking down on London landmarks like St Paul’s Cathedral’s illuminated dome. It might have seemed an idyllic existence “but I know that this will never be mine.”

During the tribunal’s early stages, Claire Enders expressed concern that our number was insufficient to sort the huge volume of legal documents into a coherent filing system we could then reference. I thought I was being helpful by suggesting that her personal assistant could be drafted in to provide an additional pair of hands. Next moment, I was ordered to meet the assistant at London’s Victoria railway station and bring her to the lawyers’ office by Tube. Strangely, the assistant only ever worked for Enders from her own home in Brighton and, meeting me for the first time, appeared unhappy to be suddenly relocated to London for several days. I was henceforth blamed for this inconvenience, ensuring our relationship remained frosty during the years I had to communicate with her.

Why this assistant could not have travelled by Tube from Victoria to 1 Fleet Place on her own initiative I had no comprehension. A pattern later became apparent whereby Claire Enders seemed to regard us analysts as her London ‘help’ who could be dispatched at the drop of a hat for errands such as picking up prescriptions from her doctor or buying a birthday present for her daughter. Was our status that much different from her parallel household staff in Scotland who could be ordered to collect and drive her home to the family seat? Evidently, we were all ‘Parker’s, ready to be summoned by a tinkling bell. “Yes, m’lady?”

Working at the lawyers’ office one Friday, I sent an email to Enders Analysis colleague Ian Maude, asking him to write something for submission to our boss by an urgent deadline we had been given. Over the weekend, having received no response from him, I presumed this task was in hand. Until … Monday morning when Claire Enders stormed into our conference room and immediately tore a strip of me in front of the others for not having informed Maude to complete this work. Once the shouting ended, she stormed out without even asking my version of events or giving me space to respond. I realised how easy the ‘new boy’ must have been to blame for my colleague having missed our deadline.

Later that day, Maude unusually suggested the two of us go for “a drink” after work, implying he wished to recompense my betrayal. I refused. I was still furious. Never before in any job had I been addressed so disrespectfully by a boss for a wrong that was not even mine. Never before had I felt what it must be like to be employed in servitude to the privileged elite. During the following months, Maude regularly repeated his invitation. I always refused. I had learnt that it was ‘every man for himself’ in this workplace.

Months later, after another sub-group of Enders Analysis staff had completed a different project for ‘HMV Records’, it was suggested we go for a celebratory drink after work. Although by now I was wary of some of my co-workers, I felt it would appear anti-social to refuse. We stood together outside a busy bar in a pedestrianised alleyway off Park Lane. Ian Maude offered to buy the first round. I requested a ‘Bacardi & Coke’. When it arrived, my first sip tasted strange. I had favoured this drink since 1976 when the girls in my summer job workplace ‘Associated Examining Board’ had taken me one lunchtime to a huge darkened basement bar in Aldershot and insisted I drink the same as them at our trestle table. Three decades later, stood in Mayfair, after my second sip had made me unexpectedly dizzy, I realised my drink had likely been spiked.

“Some will eat and drink with you …”

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/05/welcome-to-terrordome-2006-enders.html ]

Walking on the Chinese glass ceiling : 2004 : FM 102 Radio, Women’s Media Centre of Cambodia

I was standing over the motionless body of my line manager. He was dead to the world, naked under the sheet on his bed. Neither my arrival in his studio apartment through its wide-open front door, nor the chatter of little ‘street boys’ passing up and down the building’s internal staircase, nor the morning sunshine streaming through the open windows, nor the noise of rush hour traffic on the road below seemed to have stirred him. Should I call out? Should I nudge him? Since the limit of my responsibilities to the BBC had already been sorely tested by a recent health & safety ‘issue’, I decided that playing butler to my boss would stretch my patience one step too far. I turned around, leaving him asleep, walked out and descended the stairs to rejoin the driver waiting out front in the BBC SUV.

It was the ‘big day’ in March when my trainees were to interview candidates for two radio presenter jobs. Charles ‘Chas’ Hamilton had asked to attend too, so I had arranged a detour at eight o’clock to pick him up en route from my hotel to the radio station. This was unusual because, to date, he had demonstrated scant interest in my 28 hours per week of sessions training teams at two Phnom Penh radio stations in production skills, apparently preferring to remain at his desk in the air-conditioned, open-plan BBC office. On my arrival in Cambodia, rather than having furnished a training plan or schedule, Hamilton had invited me for an evening meal in his apartment, bending my ear with gossip about the BBC World Service Trust’s recently arrived Canadian manager. Now I was having to spend what remained of my seven-day working week determining which skills I needed to demonstrate to my teams and how to instruct them when I understood not one word of Khmer.

Hamilton was oblivious to the supreme irony of my bedside presence that morning. Before departing London, BBC management had confided that, only after having signed contracts in December 2003 to supply radio training to two Cambodian stations, had it understood that its prior internal appointee to head the country’s radio projects had no experience producing live radio programmes. Having been hurriedly headhunted as a result of my international track record in radio production and presentation during three decades, my latest mission was necessary solely to bail out a consequence of the Corporation’s arcane appointment system. Meanwhile, in spite of my radio experience, my own applications over two decades for 43 BBC vacancies had resulted in thirteen interviews but not a single job offer.

Although the BBC contract required me primarily to train in radio production, it quickly became evident that, in order for my young but enthusiastic trainees to appoint inexperienced presenters for the station’s new youth phone-in programme, I needed to teach them how to word a job vacancy advertisement, shortlist applicants, interview candidates and take personnel decisions. They were fortunate that, after a decade assisting in my father’s self-employed architectural business, I had taken my first management post in 1978, hiring and firing people since then and managing teams of more than fifty. In Cambodia, my role became necessarily upgraded to informal ‘management consultant’ despite having had to accept a BBC freelance pay rate lower than the mediocre job at Ofcom from which I had just resigned in the UK … and undoubtedly lower than Hamilton’s pensioned salary as head of radio.

On arrival at the Women’s Media Centre that morning, I found my trainees already assembled in the first-floor radio studio to commence job interviews. I waited in the downstairs lobby to greet the candidates (a bow accompanying ‘hello’ the limit of my Khmer communication skills) and usher them upstairs. However, as Hamilton had yet to arrive, the schedule soon started to run over and resulted in successive applicants seated together in the reception area, a situation I had hoped to avoid. Eventually appearing apologetically an hour late, Hamilton would never be told about that morning’s ‘sleeping beauty’ encounter. It was more important to proceed with the tasks at hand.

During previous weeks’ sessions, the trainees had agreed upon three candidate tasks: an interview by the production team with a prepared list of questions allocated to each member; a script I had written and had translated, to be read into a studio microphone for recording; and a faked phone conversation recorded with a production member pretending to be a caller, to test each potential presenter’s spontaneity and improvisation skills. None of the candidates had prior radio experience, which it why it was imperative to identify ‘potential’ rather than ‘accomplishment’. The planned radio show was destined to become Cambodia’s first live youth phone-in, for which we needed one male and one female presenter.

Having completed the interview round, we broke for the mandatory two-hour lunch, me and Hamilton returning to the BBC office by car. I shared lunch with local staff at the kitchen table, while Hamilton took his usual sojourn with the ex-pat employees to a local restaurant. Afterwards, he did not accompany my return to the radio station for the afternoon session in which my trainees discussed and contrasted the candidates’ performances, assisted by BBC translator Keo Sothearith. I was incredibly impressed by the professionalism with which they ranked the candidates against criteria we had previously decided and then unanimously agreed upon the most suitable pair of applicants.

I was pleased that the whole interview process had been done and dusted so competently and quickly. However, just as I was ready to pat myself on the metaphorical back, a passionate conversation broke out amongst my trainees that the translator seemed reluctant to explain in English. I had to press him repeatedly to tell me what new issue had arisen, since there had been undivided agreement only a few minutes earlier.

“They say it is not possible to employ the woman because she is Chinese,” he explained embarrassedly. “They agree she is the most competent … but the job has to be given to a Khmer woman.”

I was shocked. Clarification was necessary for me to understand this issue. Though I could not discern the distinction, I was told the woman was ethnically Chinese (0.6% of Cambodia’s population) though not a recent immigrant, apparently speaking Khmer perfectly. Wikipedia explains:

“Most Chinese are descended from 19th–20th-century settlers who came in search of trade and commerce opportunities during the time of the French protectorate.”

I had read about ethnic tensions in Cambodia, but primarily involving neighbouring Thailand with which there had long been territorial disputes. In January 2003, following an alleged remark by Thai actress Suwanna Konying that Cambodia’s Angkor Wat temple actually belonged to Thailand, a mob in Phnom Penh had burnt down the Thai embassy and attacked Thai businesses, forcing the evacuation by military aircraft of 400 Thai citizens to their homeland. I had recently passed Thailand’s newly opened replacement embassy in Phnom Penh, surrounded by high walls for improved security.

A 2021 academic paper reported:

“Although anti-Chinese riots are rare in Cambodia, the ethnic Chinese in Cambodia during the Khmer Rouge era experienced some of the most severe repression in the world. The situation had improved by the 1990s, following the Hun Sen government’s abolishment of discriminatory policies towards them.”

The Minority Rights Group noted:

“After 1990, [the Chinese] were allowed to celebrate Chinese festivals and religious practices, then to re-establish Chinese associations and conduct business activities. They subsequently started operating their own schools…”

For the next hour, I felt compelled to argue that it was morally wrong to discriminate against a job applicant purely on the grounds of their ethnicity. It was essential to appoint the best candidate for the job. I told my trainees that the BBC would never countenance such behaviour and, since the BBC was funding their training, it was essential to follow guidelines set out within the BBC editorial handbook (a copy of which I usefully brandished from my briefcase). The trainees had already written a sign that said ‘BBC office’ (in Khmer) on their production room within the radio station, even though they were not BBC employees (as neither was freelance me).

However, I was internally conflicted by my own argument. As a 43-time applicant to the BBC who had been rejected 43 times, I was well aware from personal experience that discrimination was alive and well and living inside the Corporation. Following one of my post-interview rejections at the end of a three-month wait, I had phoned the BBC to ask precisely why I had been rejected yet again and was informed that it would be necessary for me to prove to interviewers that I was “one of us”. The unspoken implication was that I could not join the BBC ‘club’ unless either I was posh, spoke a certain way, had attended private schools or been educated at Oxford or Cambridge. Perhaps I needed a relative who was already employed there. None of the above qualified me.

Even BBC director general Greg Dyke had commented in 2001:

“I think the BBC is hideously white. […] The figures we have at the moment suggest that quite a lot of people from ethnic backgrounds that we do attract to the BBC leave. Maybe they don’t feel at home, maybe they don’t feel welcome.”

Though I had the advantage of being white, it was evident that the BBC discriminated on multiple levels. During the decades since my love of radio had blossomed at primary school, my ambition had always been to work in BBC radio. Apart from my current freelance contract, dispatched to the opposite side of the world due to the Corporation’s ineptitude, my dream was never to be realised.

In the end, I had to give up arguing with my trainees. Cambodia was not my country. I could not pretend to understand its culture or heritage. Its history was turbulent. The people’s identity was complex. I gave in to their desire to appoint the second-best female candidate for the job. I hated myself for giving in. I had been on the receiving end of discrimination on too many occasions over too long a period in several countries. But I had lost the argument. I returned to the BBC office with the names of the two presenters whom the team had chosen. Yes, I confirmed, they were the best candidates (cringe). Both quickly became astoundingly competent radio presenters.

Later that month, Charles Hamilton arrived in our Phnom Penh office one morning and explained that he had lost a BBC laptop computer on the journey from home. It would need to be replaced. Within the hour, the number of laptops he said he had lost that day had increased to two. His comments, combined with the memory of my early morning visit to his apartment, made me contemplate that the BBC staff induction programme should be appended with an additional topic: ‘How to close and lock the front door of your accommodation’.

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During the decade following my extended mission in Cambodia, I applied for a further twenty BBC job vacancies and was rejected for all.

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/04/walking-on-chinese-glass-ceiling-2004.html ]

The day the (reggae) music died : 1981 : Bob Marley, Linton Kwesi Johnson, Matumbi

“Bob Marley has died!” I exclaimed. Having switched on the car radio before starting the engine, one of Marley’s songs was playing on John Peel’s ‘BBC Radio One’ ten-to-midnight show. I knew immediately what that meant. Peel was a longtime reggae fan, though I had not heard him play a Marley track for years. There was no need to await Peel’s voice announcing the sad news. I had read that Marley was ill but had not understood the terminal gravity of his health.

Peterlee town centre was dark and desolate at that late hour. I had walked to my little Datsun car across a dark, empty car park adjacent to the office block of Peterlee Development Corporation, accompanied by my girlfriend who was employed there on a one-year government job creation scheme. We had attended a poetry reading organised by Peterlee Community Arts in the building, an event she had learnt of from her marketing work. It was my first poetry reading. Only around a dozen of us were present, everyone else at least twice our age. But what we heard was no ordinary poetry.

Linton Kwesi Johnson had coined his work ‘dub poetry’ in 1976 and already published three anthologies and four vinyl albums, voicing his experiences as a Jamaican whose parents had migrated to Britain in 1962. Peterlee new town seemed an unlikely venue for a ‘dub poet’, a deprived coal mining region with no discernible black population, but working class Tyneside poet Keith Armstrong had organised this event as part of his community work there to foster residents’ creative writing. Johnson read some of his excellent poems and answered the group’s polite questions. It was an intimate, quiet evening of reflection.

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Due to my enthusiasm for reggae, I was familiar with Johnson’s record albums as one strand of the outpouring of diverse innovation that Britain’s homegrown reggae artists had been pioneering since the early 1970’s. Alongside ‘dub poetry’ (poems set to reggae), there was ‘lovers rock’ (soulful reggae with love themes sung mostly by teenage girls), UK ‘roots reggae’ (documenting the Black British experience) and a distinctly British version of ‘dub’ (radical mixes using studio effects). One name that was playing a significant writing/producing role spanning all these sub-genres was Dennis Bovell, alias ‘Blackbeard’, of the British group ‘Matumbi’. His monumental contributions to British reggae are too often understated.

Until then, there had been plenty of reggae produced in British studios and released by UK record labels such as ‘Melodisc’, ‘Pama’ and ‘Trojan’, but most efforts had been either a rather clunky imitation of Jamaican reggae (for example, Millie’s 1964 UK hit ‘My Boy Lollipop’ [Fontana TE 17425]) or performed by ‘dinner & dance’-style UK groups such as ‘The Marvels’. I admit to having neglected Matumbi upon hearing their initial 1973 releases, cover versions of ‘Kool & The Gang’s ‘Funky Stuff’ [Horse HOSS 39] and ‘Hot Chocolate’s ‘Brother Louie‘ [GG 4540]. It was not until their 1976 song ‘After Tonight’ [Safari SF 1112] and the self-released 12-inch single ‘Music In The Air’/’Guide Us’ [Matumbi Music Corp MA 0004] that my interest was piqued as a result of the group’s creative ability to seamlessly bridge the ‘lovers rock’, ‘roots reggae’ and ‘dub’ styles. Both sides of the latter disc remain one of my favourite UK reggae recordings (sadly, these particular mixes have not been reissued).

In 1978, Matumbi performed at Dunelm House and, after attending the gig, it was my responsibility as deputy president of Durham Students’ Union to sit in my office with the band, counting out the cash to pay their contracted fee. They were on tour to promote their first album ‘Seven Seals’ self-produced for multinational ‘EMI Records’ [Harvest SHSP 4090]. It included new mixes of the aforementioned 12-inch single plus their theme for BBC television drama ‘Empire Road’, the first UK series to be written, acted and directed predominantly by black artists. Sensing my interest in reggae, the group invited me to join them for an after-gig chat, so I drove to their motel several miles down South Road and we sat in its bar for a thoroughly enjoyable few hours discussing music.

As part of my manic obsession with the nascent ‘dub’ reggae genre, I had bought albums between 1976 and 1978 credited to ‘4th Street Orchestra’ entitled ‘Ah Who Seh? Go Deh!’ [Rama RM 001], ‘Leggo! Ah Fi We Dis’ [Rama RM 002], ‘Yuh Learn!’ [Rama RMLP 006] and ‘Scientific Higher Ranking Dubb’ [sic, Rama RM 004]. They were sold in blank white sleeves with handwritten marker-pen titles and red, gold and green record labels to make them look similar to Jamaican-pressed dub albums of that era. However, it was self-evident that most tracks were dub mixes of existing UK recordings by Matumbi backing various performers, engineered and produced by Bovell for licensing to small UK labels. I also had bought and worn two of their little lapel badges, one inscribed ‘AH WHO SEH?’, the other ‘GO DEH!’, from a London record stall. During our conversation in the bar, Bovell expressed surprise that I owned these limited-pressing albums, and even more surprise that I recognised Matumbi as behind them. They remain prime examples of UK dub.

It was Bovell who had produced Linton Kwesi Johnson’s albums, and it was Matumbi who had provided the music. Alongside a young generation of British roots reggae bands such as ‘Aswad’ and ‘Steel Pulse’, Johnson’s poetry similarly tackled contemporary social and political issues with direct, straightforward commentaries. It was a new style of British reggae, an echo of recordings by American collective ‘The Last Poets’ whose conscious poems/raps had been set to music (sometimes by ‘Kool & The Gang’) since 1970, and whose couplets had occasionally been integrated into recordings by Jamaican DJ ‘Big Youth’ in the 1970’s. Of course, MC’s (‘Masters of Ceremonies’) had been talking over (‘toasting’) records at ‘dances’ in Jamaica since the 1960’s, proof that the evolution of ‘rap’ owed as much to the island’s sound system culture as it did to 1970’s New York house parties.

In Peterlee, Johnson read his poems to the audience without music, his usual performance style. It was fascinating to hear his words without any accompaniment. For me, the dub version of Johnson’s shocking 1979 poem ‘Sonny’s Lettah’ (retitled ‘Iron Bar Dub’ on ‘LKJ In Dub’ [Island ILPS 9650]) is brilliantly effective precisely when the music is mixed out to leave his line “Me couldn’t stand up there and do nothin’” hanging in silence. Sadly, memories of Johnson’s performance that night were suddenly eclipsed by the news of Marley’s death. I drove the eight miles to our Sherburn Village home in stunned silence. I was sad and shocked. It was only then that his sudden loss made me realise how much Marley had meant to me.

Despite having listened to reggae since the late 1960’s, I admittedly arrived late to Bob Marley’s music. Though I had heard many of his singles previously, it was not until his 1974 album ‘Natty Dread’ [Island ILPS 9281] that I understood his genius. At that time, I was feeling under a lot of personal pressure which I tried to relieve by listening to this record every day for the next two years. At home, my father had run off, leaving our family in grave financial difficulties. At school, I was struggling with its inflexibility, not permitted to take two mathematics A-levels, not allowed to mix arts and science A-levels, not encouraged to apply to Cambridge University. Back in my first year at that school, I had been awarded three school prizes. However, once my parents separated and then divorced, I was never given a further prize and the headmaster’s comments in my termly school reports became strangely negative, regardless of my results.

Feeling increasingly like an unwanted ‘outsider’ at grammar school, Marley’s lyrics connected with me and helped keep my head above encroaching waters rising in both my home and school lives. I knew I was struggling and needed encouragement from some source, any source, to continue. For me, that came from Marley’s music. While my classmates were mostly listening to ‘progressive rock’ albums with zany song titles (such as Genesis’ ‘I Know What I Like In Your Wardrobe’), I was absorbed by reggae and soul music that spoke about the daily struggle to merely survive the tribulations of life. After ‘Natty Dread’, I rushed out to buy every new Marley release.

During the months following Marley’s death, I was absorbed by sadness. It felt like the ‘final straw’. The previous year, I had landed a ‘dream job’, my first permanent employment, overhauling the music playlist for Metro Radio. Then, after successfully turning around that station’s fortunes, I had unexpectedly been made redundant. I was now unemployed and my every job application had been rejected. That experience had followed four years at Durham University which had turned out to be a wholly inappropriate choice as it was colonised by 90%+ of students having arrived from private schools funded by posh families. I felt like ‘a fish out of water’. I loved studying, I loved learning, I desired a fulfilling academic life at university … but it had proven nigh on impossible at Durham.

“This is what I need
This is where I want to be
But I know that this will never be mine”

Months later, my girlfriend awoke one morning and told me matter-of-factly that she was going to move out and live alone. She offered no explanation. We had neither disagreed nor argued. We had been sharing a room for three years, initially as students in a horribly austere miners’ cottage in Meadowfield whose rooms had no electrical sockets, requiring cables to be run from each room’s centre ceiling light-fitment. Now we were in a better rented cottage in Sherburn, though it had no phone, no gas and no television. Her bombshell announcement could not have come at a more vulnerable time for me. I had already felt rejected by most of my university peers and then by my first employer. At school previously, I had passed the Cambridge University entrance exam but had been rejected by every college. At Durham, I had stood for election as editor of the student newspaper, but its posh incumbent had recommended a rival with less journalistic experience. A decade earlier, my father had deserted me and his family, and now the person I loved the most had done the same.

I just could not seem to navigate a successful path amidst the world of middle- and upper-class contemporaries into which I had been unwittingly thrown, first at grammar school, then at Durham, and now in my personal life too. Most of those years, I felt that circumstances had forced me to focus on nothing more than survival, whilst my privileged contemporaries seemed able to pursue and fulfil their ambitions with considerable ease. I had to remind myself that I had been born in a council house and had attended state schools, initially on a council estate. My girlfriend had not. I had imagined such differences mattered not in modern Britain. I had believed that any ‘socio-economic’ gap between us could be bridged by a mutual feeling called ‘love’. I now began to wonder if I had been mistaken. I felt very much marooned and alone. My twenty-three-year-old life was in tatters.

Fast forward to 1984. I had still not secured a further job in radio. I was invited to Liverpool for a weekend stay in my former girlfriend’s flat. We visited the cathedral and attended a performance at the Everyman Theatre. It felt awkward. I never saw her again. It had taken me months to get over the impact of Bob Marley’s death. It took me considerably longer to get over my girlfriend ending our relationship.

“That clumsy goodbye kiss could fool me
But looking back over my shoulder
You’re happy without me”

https://open.spotify.com/embed/playlist/291PlBjtQIVyEzOPeXNSyD?utm_source=generator

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/04/the-day-reggae-music-died-1981-bob.html ]

Stoking the star-maker machinery behind the popular song : 1980 : Kate Bush, EMI Records & Metro Radio

“I’m SO sorry,” I grovelled to the petite musician on whose foot I had just accidentally trodden. We were stood side-by-side in the record library – my ‘office’ – of local commercial station ‘Metro Radio’ in Newcastle. Kate Bush was kindly autographing several copies of the new album she was visiting to promote, which were about to be awarded as competition prizes to listeners. She had just been interviewed live on-air by one of the station’s daytime presenters and was soon to be whisked away by car to visit yet another local station somewhere across the country.

I had been basking in a brief moment of hit-picking glory, feted by Bush’s record company ‘EMI Records’ for having simultaneously added two singles by singer Sheena Easton (‘Modern Girl’ and ‘9 to 5’) to the station’s ‘current hits’ playlist, the shortest list of any UK station following my radical overhaul of its music policy, guaranteeing substantial airplay for the label’s newest rising star. Relationships with record companies were always a rollercoaster ride. Months later, after I had refused to add Queen’s ‘Flash’ single to the playlist, on the grounds that it sounded more an advertising jingle than a proper song, EMI declined to offer further artist interviews and stopped supplying the station with its new releases altogether (requiring me to drive to the nearest record shop with a weekly shopping list). Bribery, blackmail and boycotts were widespread music industry practices.

After having first heard Bush’s debut single ‘Wuthering Heights’ on John Peel’s evening ‘BBC Radio One’ show two years previously, I had loved her 1978 debut album ‘The Kick Inside’ for its clever arrangements of smart songs with unexpectedly frank subject matter. I had considered the same year’s follow-up ‘Lionheart’ rather insubstantial comparatively and over-theatrical. After a two-year wait, the next album ‘Never For Ever’ was a return to form with a more diverse song list and extensive use of brand-new Fairlight sampler technology invented in 1979. Bush had visited ‘Metro Radio’ to promote this album’s release in September, after three singles extracted from it (‘Breathing’, ‘Babooshka’ and ‘Army Dreamers’) had already reached 16, 5 and 16 respectively in the UK charts.

After a further two-year wait, fourth album ‘The Dreaming’ was a revelation with songs referencing even more startling subject matter, produced in a dense soundscape that was the aural equivalent of Brion Gysin’s and William S Burroughs’ ‘cut-up’ techniques, interlacing samples, sound effects and dialogue from the Fairlight (think 1973’s analogue ‘The Dark Side Of The Moon’ on digital steroids). I have always been intrigued by its track ‘Suspended in Gaffa’ as an incredibly outspoken criticism of EMI Records on an album released by … EMI.

This was by no means the first occasion that musicians had criticised their record company within their recordings. During the 1970’s, I recall several reggae artists obliquely criticising Jamaican producer Joe Gibbs for his sharp ‘business practices’ (eventually Gibbs’ business was bankrupted after prosecution in the US for stealing songwriter royalties). Closer to home, reggae DJ ‘Prince Far I’ criticised British company ‘Charisma Records’ explicitly in his track ‘Charisma’ (credited to collective ‘Singers & Players’) after his 1981 deal to release three albums (‘Showcase In A Suitcase’, ‘Sign Of The Star’ and ‘Livity’) on its ‘PRE’ label had been soured by negligible sales. Part of its lyrics were:

“I see no idea in your place, Charisma. […] Wipe them out, Jah!”

Prince Far I also made a recording to criticise Britain’s ‘Virgin Records’ which had released three of his albums (‘Message From The King’, ‘Long Life’ and ‘Cry Tuff Dub Encounter Part 2’ in 1978-1979 on its ‘Frontline’ label), but which had then rejected a further finished album he had delivered. In a track inevitably entitled ‘Virgin’, he rapped:

“You call yourself [Richard, Virgin co-founder] Branson but I know that Branson is a pickle with no place on my plate. You call yourself [Simon, co-founder] Draper but I know draper is known to cover human bodies. You see ‘Frontline’, I see barbed wire. Opportunity to make big money. Irie, Jumbo [Vanreren, Frontline A&R manager]. I won’t forget you take the master tape and hang it up on your shelf. Music has no place in a gallery.”

This ‘lost’ album was finally released in 1998 [Pressure Sounds PSLP18], long after Prince Far I (and his wife) had been tragically murdered in Jamaica in a 1983 house break-in. In 1992, Virgin Records was acquired for a reported £560m by EMI Records which, returning to our story, had signed sixteen-year-old Kate Bush in 1975 to a four-year contract after hearing her three-song demo tape, paying a £3,000 advance. In 1976, Bush created her own company, Novercia Limited (Latin for ‘she who is new’), that she and her family alone controlled in order to manage her career and maintain the copyrights in her recordings and songs.

From the initial contract’s expiry in July 1979, Bush could finally renegotiate a replacement EMI contract which would allow Novercia to retain the copyright (instead of EMI) and henceforth lease her recordings to EMI for release. At that time, it was unusual for such a young artist to insist upon taking control of their career from their record company, particularly when it was as globally huge as EMI. Bush no longer wanted to be contractually required to do promotional tours, such as her visit to Metro Radio, and she was insisting upon complete artistic control. I imagine that these negotiations between opposing lawyers sat around expansive tables in bare conference rooms on an upper floor of EMI headquarters in Manchester Square (immortalised on The Beatles’ 1963 debut album cover photo) must have been tense and lengthy, particularly for twenty-one-year-old Bush.

Not only would these contractual back-and-forth’s have delayed the release of new recordings, but the inordinate time they must have consumed would have eaten into Bush’s ability to compose and record. During this period, Bush’s musical creativity would frustratingly have been put on hold by the ‘red tape’ of legal negotiations, alluded to in the song’s title (‘gaffa’ being a reference to ‘gaffer tape’, the all-important ‘WD40’-like fix-all of musicians in studios and on tour). At the same time, EMI was demanding to hear proof of Bush’s new material to ensure it was sufficiently commercially marketable to guarantee another ‘hit’ single. Her song ‘Suspended in Gaffa’ starts:

“They’ve told us that, unless we can prove that we’re doing it, we can’t have it all. EMI want it all.”

Except that the ‘E’ from ‘EMI’ must have been removed from the mix, either upon EMI lawyers’ insistence or upon the recommendation of Bush’s legal team. Only once you re-imagine that ‘E’ does the song make perfect sense in terms of record label/artist contractual disputes. The role of Bush’s lawyer in the negotiations is referred to:

“He’s gonna wrangle a way to get out of it [the initial EMI contract that had included renewal options].”

The impact of the tedious negotiations upon Bush’s creativity and the impatient EMI’s demands to hear her new songs are referenced in the chorus:

“Suddenly my feet are feet of mud. It all goes slo-mo [slow motion]. I don’t know why I’m crying. Am I suspended in gaffa [caught up in ‘red tape’]? Not ‘til I’m ready for you [EMI] can you have it all [my new recordings].”

EMI (then) managing director Bob Mercer later confirmed that Bush had burst into tears during their business meetings. The record company’s patronising response to her demands is referred to in the lines:

“… that girl in the mirror. Between you and me, she don’t stand a chance of getting anywhere at all. Not anywhere. No, not a thing. She can’t have it all.”

If Bush had not successfully agreed a new contract with EMI, it might have been threatening that she would be jeopardising her future success. I had witnessed the blackmail tactics of EMI in my job at Metro Radio. The significance of concluding these negotiations successfully was imperative for Bush, and she noted the impact it would have on her finally taking total control of her destiny:

“Mother, where are the angels? I’m scared of the changes.” (Bush’s mother appears briefly in the video, comforting her.)

The key to understanding the song’s theme is to recognise that the most telltale line “EMI want it all” was sung eleven times. Record companies almost inevitably want to have their cake and eat it simultaneously, regardless of the fallout for their own artists. Why else would EMI have refused to send its new record releases to Metro Radio if it was not prepared to cut off its nose to spite its face?

If all this speculation sounds farfetched, you have to ask why EMI was happy to license ‘Suspended in Gaffa’ to its partners for release as a single in European countries, but did not similarly release the song as a single in the UK? Would its London executives want to hear a track played on the radio every day that they knew obliquely criticised their own business strategies? As a result, this excellent song languished as a little played album track in Bush’s homeland. Perhaps that was the company men’s notion of ‘revenge’.

At the time of its release in 1982, I was barely watching television so had missed the video for this song, written and directed by Bush herself. Viewing it more than forty years later, I hoped to find hidden references to ‘EMI’ in the visuals. It looks as if Bush (“wearing a designer straightjacket,” interjected my wife) has been kidnapped and locked in a boarded-up wooden shed alongside huge chains and large wheels of (the music?) industry. Outside a huge (legal?) storm is blowing, from which she cannot escape, despite kicking up dust but running nowhere. Is that what it felt like to be under contract to EMI? Bush was always far too subtle to provide explicit messaging that would explain her songs. Perhaps I am missing something she communicates via her animated hand movements? In one brief section of the video, wrists apparently bound in gaffer tape, Bush tumbles head-over-heals through the vacuum of galactic space, maybe a visualisation of her feelings in the midst of lengthy legal wranglings. Prior to that, the video portrays her ‘head in the clouds’, perhaps how she had sensed her initial teenage success with EMI.

As I discovered from my own job at Metro Radio, EMI want it all. Perhaps that is why I felt I understood Bush’s message within ‘Suspended in Gaffa’ from my first listen. It remains a truly remarkable song.

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/04/stoking-star-maker-machinery-behind.html ]

Mister Soul Of Jamaica … and Thamesmead : 1938-2008 : reggae artist Alton Ellis

The first record played on the first week’s show of the first reggae music programme on British radio was a single by Alton Ellis, a magnificent singer/songwriter too often overlooked when reggae legends are named. I immediately fell in love with his soulful voice, his perfect pitch and his beautifully clear enunciation, rushing out to buy ‘La La Means I Love You’ [Nu Beat NB014], unaware it was recorded two years earlier. Like many of Ellis’ recordings, this was a cover version of an American soul hit (despite the label’s songwriter credit), though Ellis distinguished himself from contemporaries by also writing his own ‘message’ songs with striking lyrics and memorable hooks. My next single purchases were noteworthy Ellis originals:

‘Lord Deliver Us’ [Gas 161] included an unusual staccato repeated bridge and lines that demonstrated Ellis’ humanitarian pre-occupations, including “Let the naked be clothed, let the blind be led, let the hungry be fed” and “Children, go on to school! Be smarter than your fathers, don’t be a fool!” Its wonderful B-side instrumental starts with a shouted declaration “Well, I am the originator, so you’ve come to copy my tune?” that predates similar statements on many DJ records.

‘Sunday’s Coming’ [Banana BA318] has imaginative chord progressions, a huge choir on its chorus and lyrics “Better get your rice’n’peas, better get your fresh fresh beans’’ that locate it firmly as a Jamaican original rather than an American cover version. Why does it last a mere two minutes thirty seconds? The B-side’s saxophone version demonstrates how ethereal the rhythm track is and shows off the dominant rhythm guitar riff beautifully. It’s a masterclass in music production.

It was only after Ellis had emigrated to Britain in 1973 that a virtual ‘greatest hits’ album of his classic singles produced by Duke Reid was finally released the following year, entitled ‘Mr Soul Of Jamaica’ [Treasure Isle 013]. I recall buying this import LP in Daddy Peckings’ newly opened reggae record shop at 142 Askew Road and loved every track on one of reggae’s most consistently high-quality albums (akin to Marley’s ‘Legend’). It bookended Ellis’ most creative studio partnership in Jamaica when Reid had to retire through ill health.

What was it that made Ellis’ recordings so significant? Primarily, as the album title confirms, it was that his voice uniquely sounded more ‘soul’ than ‘reggae’, occupying the same territory as Jamaica’s ‘Sam & Dave’-like duo ‘The Blues Busters’. I have always harboured the sentiment that, if he had been able to record in America during the 1960’s, Ellis could have been a hugely popular soul singer there. Maybe label owner Duke Reid shared this thought, having recorded ‘soul’ versions of some of Ellis’ biggest songs for inclusion in a 1968 compilation album ‘Soul Music For Sale’ [Treasure Isle LP101/5]. However, at the time, reggae was a completely unknown genre in mainstream America, so Reid’s soul recordings remained obscure there. [The sadly deleted 2003 compilation ‘Work Your Soul’ [Trojan TJDCD069] collected some fascinating soul versions by Reid and other producers.]

Secondly, Ellis’ superb Duke Reid recordings were backed by Treasure Isle studio house band ‘Tommy McCook & the Supersonics’ whose multitude of recordings during the ska, rocksteady and reggae eras on their own and backing so many singers/groups demonstrated a tightness and professionalism that is breathtaking. Using only basic equipment in the studio above Reid’s Bond Street liquor store, engineer Errol Brown produced phenomenal results for the time, operating a ‘quality control’ that belied the release of dozens of recordings every month.

Finally, Ellis’ recordings displayed a microphone technique that was unique in reggae and demonstrated his astute knowledge of studio production techniques. At the end of lines, he would sometimes turn his head away from the microphone whilst singing a note. Because Jamaican studios were not built acoustically ‘dead’, Ellis’ head movement not only translated into his voice trailing off into the distance (like a train pulling away) but also allowed the listener to hear his voice bouncing off the studio walls. ‘Reverberation’ equipment to create this effect technically was used minimally in studios until the 1970’s ‘dub’ era, so Ellis seemed to have improvised manually. Perhaps he had heard this effect on American soul records of the time?

On one of his biggest songs from 1969, ‘Breaking Up Is Hard To Do’ [Treasure Isle 220], you can hear Ellis use this effect during the chorus when he sings the words “everybody knows”, particularly just prior to the fade-out. It is similarly evident on Ellis’ vocal contribution to the brilliant DJ version of the same song, ‘Melinda’ by I-Roy [on album Trojan TRLS63] recorded in 1972.

The same vocal technique is audible on other songs including ‘Girl I’ve Got A Date’ [Treasure Isle DSR1691] in which Ellis elongates the word “tree” into “treeeeee”, as well as “breeze” into “breeeeeeze”, whilst moving his head away from the microphone.

I had always been intrigued by Ellis’ recording technique but had not thought anything more of it until, entirely by accident half a century later, I found startling 1960’s footage recorded at the Sombrero Club on Molynes Road up from Half Way Tree, Jamaica. Backed by Byron Lee’s Dragonaires, an uncredited vocal group I presume to be ‘The Blues Busters’ performed their 1964 recording “I Don’t Know” [Island album ILP923] during which one of the duo (Lloyd Campbell or Phillip James) moves his head away from the microphone at the end of lines, similar to what can be heard on Ellis’ recordings.

This started me searching for 1960’s footage of Ellis performing live. Sadly, I found nothing (either solo or in his previous duo with Eddie Parkins as ‘Alton & Eddy’ [sic], similar to ‘The Blues Busters’) to see if he emulated this vocal technique on stage too. For me, it remains amazing that the smallest characteristics audible in a studio recording (particularly from analogue times) can offer so much insight into the ad hoc techniques adopted to overcome the limitations of available technology. The ingenuity of music production in Jamaica during this period was truly remarkable.

Prior to emigration, Ellis had toured Britain in 1967, performing with singer Ken Boothe. Whilst in London, he recorded a single ‘The Message’ [Pama PM707] in which he raps freestyle rather than sings, fifteen years prior to Grandmaster Flash’s hit rap track of the same name, and declares truthfully “I’m the rocksteady king, sir”. Its B-side pokes fun at ‘English Talk’ that he must have heard during his visit. The backing music is the clunky Brit reggae of the time, but Ellis’ subject matter is fascinating for its innovation.

1971’s ‘Arise Black Man’ [Aquarius JA single] includes the lyric “From Kingston to Montego, black brothers and sisters, arise black man, take a little step, show them that you can, ‘coz you’ve got the right to show it, you’ve got the right to know it”. The verses and chorus “We don’t need no evidence now” are backed by a big choir. It’s a phenomenal tune despite not even having received a UK release at the time. (Was the chorus a reference to Britain’s 1971 Immigration Act in which a Commonwealth applicant was “required to present […] forms of evidence” to “prove that they have the right of abode” in the UK?)

The same year, ‘Back To Africa’ [Gas GAS164] has the chorus “Goin’ to back to Africa, ‘coz I’m black, goin’ back to Africa, and it’s a fact’ backed by a choir once again. There’s an adlibbed interjection “Gonna stay there, 1999, I gotta get there” that predates Hugh Mundell’s seminal song ‘Africans Must Be Free By 1983’.

Again in 1971, Ellis re-recorded his song ‘Black Man’s Pride’ [Bullet BU466], previously made for producer Coxson Dodd [Coxson JA single], with it’s shocking (at the time) chorus “I was born a loser, because I’m a black man”. The verses are a history lesson in slavery: “We have suffered our whole lives through, doing things that they’re supposed to do, we were beaten ‘til our backs were black and blue” and “I was living in my own land, I was moved because of white men’s plans, now I’m living in a white man’s land”. I consider this phenomenal song the direct antecedent of similarly themed, outspoken recordings by Joe Higgs (‘More Slavery’ [Grounation GROL2021]) and Burning Spear (‘Slavery Days’ [Fox JA pre]) in 1975. If only this Ellis song was as well-known as Winston Rodney’s! [In initial recorded versions, “loser” was replaced by “winner” and the song retitled ‘Born A Winner’.]

I first discovered Ellis’ song ‘Good Good Loving’ [FAB 165] as the vocal produced by Prince Buster for a DJ track by teenager Little Youth on the 1972 compilation album ‘Chi Chi Run’ [FAB MS8, apologies for the language] called ‘Youth Rock’. At the time, I was crazy about this recording, combining a high-pitched youthful talkover with a solid rhythm and Ellis’ trademark voice in the mix. I will be forever mystified as to why the DJ (sounding like Hugh Mundell/Jah Levi) seems to refer to “Cool Version by The Gallows [sic]” in his lyrics!

In 1973, Ellis released the song I never tire of hearing, ‘Truly’ [Pyramid PYR7003], that benefits from such a laid-back rhythm that it feels it could come to an abrupt stop at times. It is one of Ellis’ simplest but most effective songs and has become a staple of reggae ‘lovers’ singers since, employing wonderfully unanticipated chord changes. It sounds like a self-production, even though UK sound system man Lloyd Coxsone’s name is on the label. This should have been a huge hit record!

There are so many more Ellis tracks from this fertile early 1970’s period that make interesting listening, recorded for many different producers and released on different labels. Sadly, no CD or digital compilation has managed to embrace them all. I still live in hope.

After Ellis moved permanently to Britain during his late thirties, he must have struggled in the same way as some of his contemporaries, trying to sustain their careers in the ‘motherland’. Despite UK chart successes, Desmond Dekker, Nicky Thomas, Bob Andy and Jimmy Cliff were very much viewed as one-off ‘novelty’ hitmakers by the mainstream media rather than developing artists. Worse, Ellis had never touched the British charts. Neither did the majority of reggae tracks produced then in British studios sound particularly ‘authentic’ to the music’s audience, let alone the wider ‘pop’ market. Ellis performed at the many reggae clubs around Britain but the rewards must have been limited.

Ellis’ British commercial success came unexpectedly when another ‘novelty’ reggae single shot to number one in the UK charts in 1977. Its story is complicated! The previous year, Ellis’ 1967 song ‘I’m Still In Love With You’ had been covered in Jamaica by singer Marcia Aitken [Joe Gibbs JA pre]. A DJ version by Trinity over the identical rhythm followed called ‘Three Piece Suit’ [Belmont JA pre]. Then two young girls, Althia & Donna, recorded their debut as an ‘answer’ record to Trinity on the same rhythm and named it ‘Uptown Top Ranking’ [Joe Gibbs JA pre]. Other producers released their own ‘answer’ records, rerecording the identical rhythm, all of which could be heard one after the other blaring from minibuses’ sound systems in Jamaica at the time. Unfortunately for Ellis, Jamaica had no songwriting royalty payment system in those days.

I remember first hearing ‘Uptown Top Ranking’ as an import single on John Peel’s ‘BBC Radio One’ evening show. Even once it had been given a UK release [Lightning LIG506], Ellis was still omitted from the songwriting credit by producer Gibbs. Legal action followed and eventually Ellis was rewarded with half of the record’s songwriting royalties (for the music but not the lyrics), a considerable sum for a UK number one hit then. The same track (re-recorded due to producer Joe Gibbs’ intransigence) was then included on an album that Althia & Donna made for Virgin Records the following year [Front Line FL1012] that had global distribution, earning Ellis additional royalties.

Also in 1977, Ellis produced twenty-year-old London singer Janet Kay’s first record, a version of hit soul ballad ‘Lovin’ You’, released on his ‘All Tone’ label [AT006] that, prior to emigration, he had created in Jamaica to release his own productions. Ellis’ soul sensibilities and music production experience inputted directly into the creation of what became known (accidentally) as ‘lovers rock’, a uniquely British sub-genre that perfectly blended soul and reggae into love songs recorded mostly by teenage girls. This ‘underground’ music went on to dominate British reggae clubs and pirate radio stations for the next decade, even pushing Kay’s ‘Silly Games’ [Arawak ARK DD 003] to number two in the UK pop singles chart two years later.

Into the 1980’s and 1990’s, Ellis continued to release more UK productions on his label, including a ‘25th Silver Jubilee’ album [All Tone ALT001] in 1984 that revisited nineteen of his biggest hits, celebrating a career that had started in Jamaica as half of the duo in 1959. I recall Ellis visiting ‘Radio Thamesmead’ in 1986, the community cable station where I was employed at the time. He was living on London’s Thamesmead council estate and was interviewed about his label’s latest releases.

On 10 October 2008 at the age of seventy, Ellis died of cancer in Hammersmith Hospital. He had been awarded the Order of Distinction by the Jamaica government in 1994 for his contributions to the island’s music industry. I continue to derive a huge amount of satisfaction from listening to his many recordings dating back to the beginning of the 1960’s and wish he was acknowledged more widely for his outstanding contributions to reggae music.

Now, when I think of Alton Ellis, I fondly recall my daily car commute into work at KISS FM radio, Holloway Road in 1990/1991 with colleague Debbi McNally, us both singing along at the top of our voices to my homemade cassette compilation playing Alton Ellis’ beautiful 1968 rocksteady version of Chuck Jackson’s 1961 song ‘Willow Tree’ [Treasure Isle TI7044].

“Cry not for me, my willow tree … ‘coz I have found the love I’ve searched for.”

[Click each record label/sleeve to hear the tune. I have curated an Alton Ellis playlist on Spotify though many significant recordings are unavailable.]

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/03/mister-soul-of-jamaica-and-thamesmead.html ]

Mining for radio news in an editorial black hole : 2004-2007 : Paul Boon, The Radio Magazine

Magazine editors. What do they do? “They create editorial calendars, develop story ideas, manage writers, edit content and manage the production process…” according to Google. Makes perfect sense. Except sometimes…

Journalism started for me in 1976 when I volunteered for student newspaper ‘Palatinate’ and attended regular meetings under editor George Alagiah who managed a team of section editors, discussed ideas for stories and sub-edited our writing efforts. Subsequently I contributed articles to many publications, including ‘rpm Weekly’, ‘City Limits’, ‘For The Record’, ‘Jazz Express’, ‘Broadcast’, ‘Music Week’, ‘Jocks’, ‘NME’, ‘Now Radio’, ‘Music & Media’ and ‘Radio World’, whose editorial systems worked in much the same way. There was dialogue, there were meetings, story ideas were passed upwards and downwards, teamwork and editorial direction were de rigueur.

In late 2004, lifelong radio industry buddy Bob Tyler called to say he was relinquishing his job as news editor of ‘The Radio Magazine’ and asked if I wanted to take over. I was desperate for paying work, having just returned from a poorly paid freelance contract in Cambodia and then been hung out to dry by ‘BBC World Service Trust’ whose promise of further, more lucrative work never materialised. I had been applying for radio-related job vacancies but none had resulted in an offer. This was the second occasion that Tyler had passed on his editorial jobs to me, for which I remain eternally grateful.

https://drive.google.com/file/d/1fDcJlHbzJhcOhJ-GAkFhU_xFcNXmLaqQ/preview

I knew ‘The Radio Magazine’ as the only weekly publication for the UK radio broadcast industry, published as a colour A5 booklet. In May 1986, it had been launched as a scrappy paid-for fanzine named ‘Now Radio’ by Howard Rose, former pirate radio presenter under the aliases Crispian St John and Jay Jackson, filled with gossip and opinion for wireless ‘anoraks’. In October 1992, I had begun to write and publish a weekly four-page ‘Radio News’ newsletter which I photocopied and distributed for free by mail to a small group of people I thought would be interested, not as a competitor to Rose but complementary since my focus was hard news, information and statistical analysis of ratings.

Unexpectedly, within weeks of my newsletter’s debut, Rose relaunched his fanzine as ‘The Radio Magazine’ with a new layout and new features that looked remarkably similar to mine, such as an events calendar and analysis of ratings. This seemed somewhat coincidental, given his fanzine’s prior six-year, 177-issue history. Any ambition to eventually transform my tiny newsletter into a paid-for magazine had been effectively scuttled, so I persevered for twenty issues before ceasing publication. Unfortunately, ‘good ideas’ prove impossible to copyright and I had already learnt to my cost that the radio industry included people not averse to taking credit for my innovations.

Nevertheless, twelve years later, I was so desperate for income that the opportunity to write for ‘The Radio Magazine’ had to be accepted. Rose had tragically died in 2002 during routine surgery, bizarrely one week after selling his magazine business to Sir Ray Tindle, a local newspaper and radio station owner. Paul Boon had taken over as managing editor and had employed acquaintance Bob Tyler as news editor until now. Boon was asking me what payment I would require to do the job. I quoted him the National Union of Journalists’ rate per word for contributions to the very smallest publication. He responded by saying he would only pay half that rate. I was disappointed but reluctantly accepted his measly offer, reasoning that some income would prove better than none at all. After all, this job might not last long.

At the outset, I decided upon a financial survival strategy for myself. I would need to spend zero to gather news stories because my expenses were not to be reimbursed. This meant no phone calls, no interviews, no travel to meetings. I would have to depend upon second-hand sources I could cull from the internet, newspapers and magazines. In order to maximise my payments, I would submit as many news stories as I could write, since I was to be paid per word written. Doubtless, the magazine must be receiving dozens of press releases from every organisation connected with the UK radio industry. Naturally, as with my previous magazine work, I anticipated these would be regularly forwarded to me by the editor for a quick rewrite…

Except that they were not. I quickly learnt that no press releases, no news tips, no rumours, no nothing was forwarded to me by the magazine. There were no editorial discussions, no phone calls, no meetings, no guidance, no delegation of work. In fact, nothing at all except the odd emailed complaint about things I had written. I started work in December 2004 but, by New Year, Boon wrote a complaint to my predecessor Bob Tyler:

“I’ve just had David Bain of CFM on the phone complaining about an out-of-context story with the “wrong perspective” which was printed this week. It was a local press story and as we all know local reporters do not understand radio and in this case printed a story which was not factually correct. We then reprinted, courtesy of Grant the same errors. While I know it has been difficult to contact people at stations over the Christmas period I really think these types of story need to be checked out. We are not in the market of producing overtly partisan stories which demoralise staff at stations. I had a similar call from another station before Christmas.” [sic]

Already, I was baffled as to why ‘The Radio Magazine’ functioned unlike any other publication for which I had worked previously. The managing editor was printing my stories mostly verbatim (fine), sometimes chopping their ends to fit a page (okay), changing my headlines (no problem), but otherwise was only communicating with me by forwarding complaints. Another one arrived in April 2005:

“We have been fending off an irate Simon Horne of Virgin Radio who says the article you wrote (Issue 681) was based upon a mis-quote published in the Scottish Daily Record (or similar paper). Furthermore he is upset that he was not contacted over the story to either check the facts or to give them an opportunity to respond.” [sic]

Surely, this sort of beef should have been with the journalist who had originally quoted the complainant’s words, not with me who had merely extracted the quote from a respected newspaper. Normally, you might expect a managing editor to defend their staff when they had evidently done nothing wrong, but Boon’s reaction in a further email to me was:

“We just cannot let this continue. The Scottish press are notorious for getting facts wrong, heaven knows they have some big axes to grind up there. Time would have allowed for a quick call to the appropriate press officer, Collette [Hillier] can give you a list if you don’t have one. Even an email would have given us some support. Virgin are advertisers as well as news fodder, so treating them fairly seems only reasonable.” [sic]

Editorial ‘dialogue’ continued in a similar vein for my entire time as under-resourced news editor of the magazine. Every Monday morning, I emailed as many stories as I could muster, receiving no feedback other than occasional complaints from radio industry personnel who did not approve of what had been published. However, I was submitting so many news stories to maximise my earnings that the magazine regularly added additional pages to print them all, week in, week out…

Except for four issues per year when Boon required no news stories from me because, despite my training in statistics, he insisted upon covering the radio industry’s quarterly audience ratings results. Having collated and analysed radio station data since 1980, I regularly attended the RAJAR organisation’s press conferences announcing its latest numbers at a central London lecture theatre. Boon was present too but did not acknowledge me or seek to collaborate.

Apart from Boon (and Tyler), nobody was aware of my role providing the bulk of ‘The Radio Magazine’s editorial content, as a result of its news stories being published without author bylines. At the time, I was content with this arrangement because I was busy applying for full-time jobs in the radio industry and believed that I was unlikely to be offered employment if it were evident that I was reporting everything that was happening within the sector.

My somewhat distant relationship with the magazine continued until March 2007 when I received an unanticipated email from Boon:

“I am sorry to say I have been forced to bring to a close the freelance arrangement we have with you for news stories. I am sorry. […] On a personal note, I’d like to thank you for the detailed and analytical dimension you have brought to your stories covering the radio industry in these stormy times. My thanks once again.” [sic]

It was the first (and last) occasion I received positive feedback from Boon. By then, I had thankfully found better paid work as a media analyst so the resultant loss of earnings was less consequential. However, this apparent ‘warm glow’ of gratitude vanished almost immediately. Prior to my abrupt dismissal, I had registered for a free press pass to attend a forthcoming radio conference whose organisers then contacted ‘The Radio Magazine’ to rightly confirm my credentials. Boon responded to them bluntly:

“Grant Goddard does not work for this publication.”

I wrote to Boon accusing him of “rudeness” because, instead of simply explaining to the organisers truthfully that, since registration, I was no longer news editor, his words connoted I was a liar. Was he already seeking to erase my substantial and transformational involvement in his magazine during the previous two years? My suspicions were far from allayed by Boon’s response to me:

“I think rudeness is rich coming from you, but that is a separate issue. […] Just chill my friend – life is too short!” [sic]

On that sour note, our email correspondence ended once and for all.

In November 2008, Boon started a job with government regulator Ofcom’s radio licensing division in the same role I had held five years previously. Perhaps he was sat at my former desk. Given that I (and predecessor Bob Tyler) had written 90% of his magazine’s editorial, I pondered whether any number of anonymous “detailed and analytical” news stories published in ‘The Radio Magazine’ might have accidentally fallen into Boon’s journalism portfolio. Any number between zero and the 848 I had written? Those words ‘detailed’ and ‘analytical’ might even have figured in Ofcom’s job description for the role.

During Boon’s subsequent “nine-year stint” at Ofcom, his CV states he was:

“Chapter Editor of the radio & audio chapter of Ofcom’s Communications Market Report an annually published in-depth insight into UK radio and audio developments.” [sic]

My work had once again passed through Boon’s hands! In 2003, having been The Radio Authority’s staff member with a maths/analysis background, I had been ordered to undertake a mammoth project to create for Ofcom the new regulator’s first historical database combining commercial radio licence, audience and financial information in a group of interlocking Excel spreadsheets. My complex formulae were required to summarise the state of the UK commercial radio industry, for publication in Ofcom’s initial annual ‘Communications Market Report’. Naturally, uncredited once again.

https://www.slideshare.net/slideshow/embed_code/key/HYdNRjEzCgpV8E?startSlide=1

[None of the hundreds of issues of ‘The Radio Magazine’ appear online. My news stories for the publication are available to read at https://www.scribd.com/lists/3527224/Radio-broadcasting-industry-news-stories-by-Grant-Goddard ]

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/02/mining-for-radio-news-in-editorial.html ]

Some men see things as they are and ask “Why … change?” : 2003 : Neil Stock, Ofcom

A colleague would arrive at my workplace some Mondays with evident cuts and bruises. A tragic case of domestic violence? No. He was a loyal fan of Millwall Football Club, a team characterised by its “historic association with football hooliganism” (Wikipedia). Did I overhear anyone comment that it might be considered inappropriate to work in a government quango when resembling the runner-up from five rounds with Mick McManus? No. Colleagues alleged that this young buck was untouchable because he held finance qualifications that his boss lacked, despite their requirement to legally sign off public accounts. That same boss was then promoted to personnel director, despite having demonstrated to me a similar skills deficit, and then to deputy chief executive of our organisation. Ho hum.

Relevant qualifications and experience appeared to be non-essential for appointment to the management class at The Radio Authority. If you possessed ‘the right stuff’, prior employment in a Norfolk chicken processing factory could prove appropriate for a job regulating Britain’s commercial radio industry. One woman in my small crowded office talked incessantly, inserting expletives into every other sentence. Did any colleague suggest this to be inappropriate behaviour, particularly when some of us were interrogating radio station managers by phone and recording our conversations? No. Once, an interviewee enquired if I was calling from home, having overheard swearing in our office. Er, no, I just work in a madhouse.

Arriving daily to cross the threshold of our office, I felt like one of those unsuspecting visitors knocking on the front door of ‘The Munsters’ home, only to be invited into a scary otherworld that was bafflingly grotesque. Why did I choose to stay there? Because it was the only job I had been offered after countless rejected applications during months of unemployment. And I knew that my private hell would end soon. In several months’ time, the government would be merging several small regulators, including ours, into one new huge one to which staff would be transferred en masse. Well, with the exception of our only two visible minority colleagues, one of whom was dumped in the new regulator’s basement call centre, the other who was told she would have to apply for advertised vacancies despite her lengthy loyal service to our organisation. Which decisionmaker in our midst did we suspect of having never torn up their dogeared ‘NF’ membership card?

In order to prepare us for employment in a modern state-of-the-art regulator, The Radio Authority’s workforce was sent to a government conference centre to watch our new leader, Stephen Carter, talk us through PowerPoint presentations promising us a bright new future. I left these events finally feeling ‘hope’, though some colleagues seemed to sense ‘tyranny’, preferring the security blanket of a dysfunctional abusive ‘family’ already tainted by a corruption scandal exposed on national television. Preferring paperwork to floppy discs, I suspect nobody in The Radio Authority had even needed to press the ‘PowerPoint’ function on their archaic desktop computers. Why should they bother?

Though I had never witnessed our department required to function as any kind of team, we were all sent on a ‘teambuilding’ awayday organised by one of those faceless global management consultancies. We were told to pull together to solve theoretical problems, to play childish games and express our feelings in ‘breakout’ groups. I was paired with a colleague from my office who admitted her early career objective was to work on ‘BBC Radio Four’s ‘Women’s Hour’ programme, though she had never sought training in radio production. My own ‘learning experience’ from that session was something I had observed before – our privately educated elite expect to succeed in their chosen shiny career without needing to put in any graft as practitioners.

I lacked acting abilities, having always volunteered to organise the sound for school plays, but at our awayday I was picked to roleplay a radio licence hopeful whose latest application had been refused, in dialogue with the officer who had turned me down. Having endured enough of that day’s preposterous exercises, I threw myself into this role, choosing to feign a nasal Northern accent and imitate a persistent applicant from Stoke who felt the Radio Authority was discriminating against him. My colleagues laughed loudly at my desperate attempts to win the argument against my posh counterpart. In fact, my performance was art imitating life. I had heard work colleagues often lampoon the speech of a licence applicant from Stoke, despite his experience in radio broadcasting. Naturally, my play-acting did not dent their snobbishness one iota.

I had not understood how convincing my role had been that day until, during The Radio Authority chairman’s monthly walkabouts round our office, he would greet me using the ‘Wayne’ name of the Stoke persona I had adopted … and neither was he being ironic or witty. I had been renamed. I corrected him each month, but he insisted on addressing me on the next occasion as ‘Wayne’. Though he transferred to the new regulator, the majority of our senior management either were not offered jobs there or decided to accept redundancy, I know not which. Given that some had never used a work computer, preferring to order underlings do the grunt work for them, it was difficult to imagine them integrating within a modern office environment.

Everyone in our department received an email requesting our thoughts on how the radio licence application process could be improved. It had been sent by our team deputy Neil Stock, who had surprisingly been promoted by somebody somewhere to lead the radio division within the new regulator a few months hence. I had lots of ‘thoughts’ on the subject so started banging them out on my desktop computer. I was 875 words into my spiel before suddenly halting, asking myself what the hell I was doing providing free insights from hard-bitten experience. Earlier in my working life, I had spent months writing a radio licence application. Stock had never. That application had won up against 39 competitors. I had started working in commercial radio two decades ago. Stock had never. I had launched a London commercial radio station that had attracted a million listeners per week within its first six months. Stock had never. Might he not be harvesting ideas from his ‘team’ to convince his new paymasters that he possessed some kind of grand plan?

https://drive.google.com/file/d/1RqssQZHe6_lm-Y_d9G1fF55dKhLEKjhG/preview

This suspicion was confirmed when, not having initially responded to his request, Stock reminded me repeatedly that he still required my contribution. He knew I considered the present application system deficient in almost every aspect because I had told him as much in previous conversations. However, I had nothing to gain from assisting his meteoric rise through the regulatory ranks without commercial radio experience. As is evident from the raw stream of consciousness I wrote then and reproduce (uncorrected) here, my verdict on my employer’s licensing system was damning as a result of having watched it contribute to an increasingly disastrous commercial radio sector in Britain. But criticising The Radio Authority meant criticising my new boss, so I never replied.

Months later, we had moved to the modern office environment of Ofcom. At last, it felt as if I was living in the present century. However, I sat at my desk day after day doing nothing, sidelined by Stock. Eventually he invited me to join his sub-committee tasked with updating the paper licence application form, which seemed like continued attrition to divine my insights. We met a couple of times, during which I retained my counsel about the disastrous system, since it was evident that Stock contemplated only minor amendments rather than a full-blown overhaul. At the end of our final meeting, Stock concluded our discussions by announcing that the application form would remain exactly as it already was, with only the old logo on the front page to be replaced by ‘Ofcom’. I was still working in a madhouse!

One day, everyone in the radio section received an email from Stock requiring their presence at a team meeting, a novelty as no such meetings had occurred at The Radio Authority. We all filed into the glass-walled room in the middle of our floor, waiting to be addressed. I wrote a header in my notebook and expected to jot some bullet points, but what followed left me open-mouthed and unable to note a single word. The sole topic of discussion was these former Radio Authority employees’ refusal to update their working methods to support Ofcom’s modernisation plan. Everyone in the room who spoke supported this strategy. I said nothing as my jaw had already hit the ground. My colleagues were a rabble of anti-revolutionaries. They wanted nothing to change. They were working in Ofcom’s office, drawing salaries from Ofcom, using Ofcom’s resources to hold this meeting … but they wanted to pretend they were still working at The Radio Authority. It was bizarre!

I was reminded of the ‘Luddites’ I had studied for economic history: textile workers in Nottingham who, between 1811 and 1817, had opposed factory owners replacing their labour with machinery. The government had sent 12,000 troops to quell their destruction of new equipment and violence against mill owners, after passing ‘The Frame Breaking Act’ that had made “machine breaking” a capital crime. Two centuries later, I was in the midst of a middle-class penpusher uprising where their disobedience was probably limited to not clearing their desks of papers before sneaking out to catch an early train home. Instead of armed troops, the most violent official response might be a polite e-mail etiquette reminder.

I returned to my desk in a state of disbelief. I must have attended hundreds of meetings during my working life, but that was the first where the consensus was to refuse to adapt to twenty-first century working methods. It felt like ‘Back to The Flintstones’. They would have been happier NOT to have computer terminals on their desks and a fast internet connection. I seemed to be in a minority of one, surrounded in our open-plan office by a couple of dozen paid-up members of the ‘Popular Front for the Liberation of Radio Regulation Reactionaries’. I was half-expecting a singsong of ‘Power to The People’ during our afternoon tea break.

I was SO disappointed. I had endured a miserable eighteen months’ employment at The Radio Authority, during which I had been shouted at repeatedly, told not to talk about ‘radio’, denied my yearend bonus and had failed my annual review on every criterion. Despite my successful track record in radio, I had been treated like a troublesome child. The only thing that had kept me arriving daily for work in Holborn was the hope that the situation at the merged regulator would prove different. Yet, within weeks of Ofcom’s launch, I was witnessing the same crazy behaviours that my colleagues had carried across the Thames with them to recreate their own private Transylvania. Like Harker, I needed to escape the clutches of these vampires if I were to retain my sanity. Could I tie together enough bedsheets?

[First published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/02/some-men-see-things-as-they-are-and-ask.html ]

My thwarted career as teenage reggae music journalist : 1972 : Jamaica

I blame Jesse James. Though cowboys and westerns held zero interest for me, something about the record ‘Jesse James’ appealed, much as an Israeli novelty song ‘Cinderella Rockefella’ the previous year had possessed sufficient charm to become my first ever vinyl single purchase. Now, having heard this reggae tribute to the outlaw played on ‘BBC Radio One’ or ‘Radio Luxembourg’, I placed my order at the record counter on the first floor of ‘Harveys’ department store in Camberley and, within a fortnight, it arrived. There was no song, merely Laurel Aitken shouting ‘Jesse James rides again’ with gunshot effects over an incessant rhythm. Nevertheless, I had just purchased my first reggae record [Nu Beat NB 045] and I loved it. It was 1969.

After that, my reggae buying accelerated as fast as pocket money would permit. There was the intriguing instrumental single ‘Dynamic Pressure’ [London American HLJ 10309] recorded at Federal Studio, but so-named as the original had been cut by Byron Lee at his Dynamic Studio. I inexplicably bought the terrible cover version by Brit studio band The Mohawks of ‘Let It Be’ [Supreme SUP 204] for reasons I cannot recall. A recently opened second Camberley record shop in the High Street displayed a rotating stand of reggae albums from which I bought ‘The Wonderful World of Reggae’ [Music for Pleasure MFP 1355] because it cost only 14/6 for twelve tracks. I had been unaware it actually comprised (half-decent) cover versions by London session musicians of recent reggae songs heard on the radio.

In 1970, I bought several reggae singles that had reached the UK charts, including ‘Young Gifted and Black’ [Harry J HJ 6605], ‘Montego Bay’ [Trojan TR 7791] and ‘Black Pearl [Trojan TR 7790], all of which I was to discover later were cover versions of American songs. During this era prior to Jamaican sound engineers’ creation of ‘dub’, most B-sides were straight instrumental ‘versions’ of their A-sides. However, it was the occasional exceptions that offered my earliest insight into the remarkable creativity and fresh ideas issuing from Jamaica’s (and London’s) recording studios:

The B-side of ‘You Can Get If You Really Want It’ [Trojan TR 7777], a straight cover of Jimmy Cliff’s song, was a Desmond Dekker original ‘Perseverance’ with great lyrics over an amazingly fast rhythm track that came to unexpected abrupt halts. I still love it more than the A-side.

The B-side of ‘Leaving Rome’ [Trojan TR 7774], an exceptionally haunting instrumental laced with strings, was another instrumental ‘In the Nude’ with trumpet player Jo Jo Bennett double-tracked improvising over an urgent rhythm. This must have been the first ‘jazz’ recording I had heard and I loved it.

The B-side of ‘Rain’ [Trojan TR 7814], a cover of the Jose Feliciano song, had ‘Geronimo’ wrongly credited to singer Bruce Ruffin but consisted of a man shouting ‘Geronimo’ and ‘hit it’, echoed over a rhythm I later learned was by UK band The Pyramids. It was bizarre but fascinating.

Most significant was the B-side of ‘Love of The Common People’ [Trojan TR 7750], another cover version with a string arrangement overdubbed in the UK by ‘BBC Radio 2’ doyen Johnny Arthy’s orchestra. The instrumental ‘Compass’, credited to producer Joe Gibbs’ studio band ‘The Destroyers’, could not have been more different than the unrelated smooth A-side. It literally changed my life. Essentially it was a jazzy solo saxophone workout, but over an instrumental track drastically different from anything I had ever heard. The walking bass was turned up loud but had been deliberately dropped out of the mix on occasions. The continuous rhythm track had been filtered to leave only its high frequencies and then echo added, making the result impossible to determine which instruments were playing. The whole thing was bathed in enough reverb to sound as if was recorded in a bathroom.

For me, ‘Compass’ was a really radical production, emphasising the bassline and using studio effects to contort other instruments into sounds that were unrecognisable and ethereal. The sound engineer (likely Winston ‘Niney’ Holness at Gibbs’ studio in Duhaney Park, Kingston) had transformed a typical reggae rhythm track recorded (for an unrecognisable song) onto four-track tape into something completely different and incredibly creative, using only a standard mixing desk and some basic electronic effects. It was the first example I had heard of a ‘mix’ that had not tried to reproduce musical instruments as they sounded naturally, but to have deliberately distorted them into unnatural noises that created a whole new audio experience. It was the first track I had heard that stripped a recording down to so few elements: a pumping bass, a bizarre ultra-tinny ‘clop-clop’ rhythm and a booming saxophone. ‘Compass’ was a harbinger of ‘drum and bass’ mixes which reggae would soon pioneer (the first occasion I saw this term used was the B-side of Big Youth’s 1973 single ‘Dock of The Bay’ [Downtown DT 497]).

More than anything, it was ‘Compass’ that hooked me onto reggae at the age of twelve. I played that B-side at home hundreds of times but was desperate to hear more recordings like it. Not easy when you live thirty miles outside of London. Instead, my reggae research started in earnest. From the ‘Recordwise’ record shop owned by Adam Gibbs opposite my school in Egham, I collected weekly new singles release pamphlets distributed to retailers and stared longingly at the many titles of new reggae releases, more of which were issued in the UK during this period than all other music genres added together. I joined the shop’s ‘record library’ which loaned vinyl albums to customers for a fortnight for a small charge. I soon ‘worked’ in that shop during lunchtimes as my knowledge about popular music was becoming encyclopaedic. But, above all, I became obsessive about reggae.

I wrote to ‘Trojan Records’, one of London’s two major reggae distributors, requesting information and was invited to join the newly created ‘Trojan Appreciation Society’ run by two female fans. For my subscription fee, I received monthly Roneo-ed newsletters, some free records and a huge gold metal medallion imprinted with the company’s logo attached to an imitation gold chain, which I wore to school every day under my white school shirt and striped tie for the next five years … until the gold paint had worn off on my chest. I had a fold-out double-sided A2 sheet of all Trojan’s past releases, listed by each of its myriad of weird and wonderful record labels, which I would peruse in awe for hours. I so wanted to hear all this wonderful music, but how?

My luck was in. I was already an avid fan of ‘BBC Radio London’ when it launched Britain’s first ever reggae radio show, ‘Reggae Time’ hosted by Steve Barnard on Sunday lunchtimes. To the chagrin of my mother’s attempts to serve our family’s Sunday dinner, I would sit listening with headphones plugged into our hi-fi system, cataloguing a list of every record played each week from the very first show, recording songs onto cassettes. It was my much-needed window into the world of reggae and enabled me to enjoy almost two hours of new releases weekly, interviews with artists and dates of sound system events (inevitably all in London). Doing my homework on weekday nights, I would listen to my cassettes over and over again until I knew the songs by heart. From then, my pocket money was used to buy less well-known reggae records beyond those in the charts and played on mainstream radio. My personal reggae ‘wants list’ inevitably grew longer and longer.

Somehow, I discovered the existence of a music and entertainment magazine published in Jamaica named ‘Swing’. I may have finally identified its address in an international publishing directory in the local library, sending them cash for a subscription and henceforth received monthly copies by air mail. Along with interviews and features, it published advertisements for record shops and record labels in Jamaica, offering a first-hand insight into the island’s reggae industry. I devoured each A4 colour issue and treasured them like valuable artifacts.

My parents’ hands-off attitude to childrearing allowed me to pursue my interest in reggae without interference. From the Camberley High Street record shop, I bought another 1970 compilation ‘Tighten Up Volume 3’ [Trojan TTL 32] for 15/6, this time comprising twelve amazing original recordings. It became the first of many album purchases on ‘Trojan Records’. When I Blu-Tacked onto my bedroom wall its daring poster of a full-length naked woman daubed with the album’s song titles, my parents did not even blink. My mother even liked some of the reggae records I played loudly on the hi-fi system in our open-plan living room, particularly ‘Leaving Rome’.

In 1972, my father announced that he had booked a family winter holiday for the five of us to Jamaica, paid for with cash proceeds from dodgy property deals with his latest business partner Bill Beaver. He had shown no prior interest in my music and probably had no idea this was where reggae originated. It was just a lucky coincidence. Until then, the furthest our family had vacationed was Spain, making this our first long-haul destination. I was over the moon. While my family sunbathed on the beach, MY objective would be to travel to Kingston and explore the reggae music industry. I started to write out an address list of all the recording studios and record shops whose names I had found printed on record labels, album sleeves and in ‘Swing’ magazine.

As an avid reader of Charlie Gillett’s column in ‘Record Mirror’, I had ordered his 1970 book ‘The Sound of the City’ and been amazed to realise it was possible to write about popular music in a scholarly and meticulously researched format. Establishment voices then considered ‘pop music’ frivolous and worthless, condemning it as ephemeral, while their favoured classical music was deemed valuable and enduring. Gillett’s paperback opened my eyes, became my musical ‘bible’ for years to come and changed my life’s direction. I wanted to write about reggae in the same passionate yet factual way that Gillett had documented American black music so brilliantly. I already knew the names of reggae’s producers, recording studios, record labels and artists. A ‘research’ trip to Jamaica would complete the jigsaw puzzle.

I owned a Bush portable cassette recorder with microphone I would take with me to record interviews. I had a Kodak Instamatic camera and I might be able to borrow my father’s Canon Dial 35mm camera. Although I had no contacts in Jamaica, my plan was to find and hang out at the addresses I had researched. At that time, almost no journalist in Britain was writing about reggae music. Although I lacked formal training beyond my English GCE, I was already a competent writer and believed, on my return to Britain, I could approach music publications to interest them in my unique content. I could be a young reggae music journalist. I might have been a naïve fourteen-year-old, but it seemed an exciting prospect.

Then, weeks before we were due to fly to the Caribbean, my father suddenly told us he was leaving our home. I had observed my parents’ relationship recently dogged by shouting, arguments and violence, but he offered no explanation of where or why he was going. Only afterwards did we learn from our gobsmacked neighbour Mark Anthony that my father had run off with his recent teenage bride to set up house in a posh part of Weybridge. As suddenly as it had been announced, our family holiday to Jamaica was withdrawn. My father did take the vacation, but without his (former) family and instead accompanied by who knows. I was left with my list of Jamaican addresses and a working holiday plan that was in tatters.

In the years that followed, reggae was suddenly ‘discovered’ by the mainstream music press that sent journalists, sometimes knowing next to nothing about the music, to Jamaica to report on the industry there. Weeklies ‘NME’ and ‘Melody Maker’ splashed reggae artists on their front covers. More knowledgeably, Carl Gayle wrote excellently in the ground-breaking ‘Black Music’ magazine launched in December 1973. Dave Hendley started a ‘Reggae Scene’ column in fortnightly ‘Blues & Soul’ magazine. An amazing A5 fanzine ‘Pressure Drop’ was launched from Camden in 1975 by Nick Kimberley, Penny Reel and Chris Lane with a penchant I shared for lists, such as its original discography of Big Youth singles.

I read all these writers’ reggae articles avidly and was pleased to see my favourite music now exposed to a wider audience. However, my appreciation was tinged with sorrow that I had no involvement in this ‘movement’ despite the knowledge I had acquired since buying my first reggae record in 1969. It was hard not to occasionally entertain the jealous notion that ‘it should have been me’ (as the song goes). Instead, my time and resources were diverted by unexpectedly bearing the mantle of eldest of three siblings in a one-parent family while my mother held a full-time day job and cleaned offices during evenings. My ambition to write about reggae had to be put on hold until attending university in 1976 … by which time reggae music had suffered press overkill and ‘punk’ was the next big thing.

My passion for reggae continues to this day. Listening to ‘Compass’ now still makes me shiver. Four decades after buying that single and playing it to death, I accidentally discovered its original vocal version was ‘Honey’ by Slim Smith [Unity UN 542], a truly unremarkable song that had masked a remarkable rhythm track. For me, that remains one of the enduring wonders of discovering reggae’s multiple versions.

[Click on the record labels to hear their music. I curate several reggae playlists on Spotify.]

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/01/my-thwarted-career-as-teenage-reggae.html ]

The media analyst in the cupboard : 2006-2009 : Claire Enders, Enders Analysis

“CRUELLA DE VIL”, our teacher had chalked onto the blackboard at the front of our classroom hut. We had been reading aloud excerpts from the 1956 children’s novel ‘The Hundred and One Dalmatians’ and were completing our lesson with content analysis for ten-year olds.

“What does her name sound like if you say it quickly?”, asked our teacher. I stuck my hand in the air.

“Cruel devil,” I blurted.

“Correct, Grant,” she replied, “and we have seen how that could be a description of the way she behaved in the story.”

Our teacher’s message for the adult lives ahead of us might have been: beware of wealthy women bearing gifts! They might end up bearing down on YOU before you know it … and skin you for their own ends. I vowed to file away that advice for the future. The year was 1968.

Four decades later, a work colleague returned to the office to recount what he considered an entertaining encounter earlier that day with a client:

“When I met her, she said ‘YOU must be Grant Goddard. I am so pleased to meet you at last’ and then she seemed disappointed when I told her that I wasn’t him.”

My young colleagues laughed aloud at this case of mistaken identity. I did not. This was not the first occasion that one of them had been dispatched to meet Carolyn McCall, the 45-year-old chief executive of ‘Guardian Media Group’ [GMG] that employed 7,200 staff with £700m turnover … and where a similar conversation had ensued. For me, it was another humiliation, not some kind of ‘Famous Five’ jape.

I had previously spent several weeks researching and designing a 48-page PowerPoint that analysed the state of the UK commercial radio industry for presentation to a conference hall of GMG’s radio staff organised by McCall in Manchester. My boss, Claire Enders, had asked me to accompany her by train there where she would present my work. Although I would not be on stage, nonetheless I was looking forward to meeting McCall and some of her radio team. One dark, cold November morning, wearing my best suit and tie, I caught the train to our central London office, sufficiently early for me and my boss to travel north together.

“I have decided to take the intern with me to Manchester instead of you,” Enders announced to me in front of my colleagues, before the two of them rushed out the door to an awaiting taxi. Evidently, the intern had known to arrive early that day.

No forewarning. No explanation. No apology. I was baffled … but not surprised. This was the latest in the succession of humiliations I had encountered since joining this, er, unusual workplace nineteen months ago. I decided to pass the rest of that day sat at my desk wearing headphones, listening to my music and purposefully doing absolutely no work, a silent (and wholly unacknowledged) protest at my treatment. I felt even more humiliated than usual because the office’s parade of ‘interns’ were, in reality, merely the pampered offspring of posh media bosses whom Enders had befriended. Sat at a spare desk in our office, their mere presence would look good on CV’s already boasting a private education, despite their evident disinterest in our work.

On a separate occasion, an initial meeting had been arranged with the new chief executive of the UK’s largest commercial radio group, Global Radio, whose wealthy father had financed its acquisition, following his offspring’s lack of success securing a significant role within the industry. I was to accompany Claire Enders to meet Ashley Tabor at his office and had prepared a list of questions to ask about his plans to resuscitate the sector’s recent dismal performance. We travelled together from our office by taxi and, only once our destination was reached, did Enders turn to me and say:

“I think this meeting should be millionaire-to-millionaire so you should return to the office.”

Not only was I humiliated to have to make the return journey back across London but I had to pay the bemused taxi driver for the privilege. Although I was employed as the analyst specialising in the radio sector, Enders never debriefed me on what had been discussed at this or her other meetings with senior radio industry personnel. There seemed to be no notion of teamwork in this workplace. I was forced to gather my own intelligence about the industry whilst not meeting its bosses. It was reminiscent of some kind of ‘gentlemen’s club’ where entry was denied to those of us without wealth or influence. Meetings of the privileged elite appeared as much social events and opportunities to propagate gossip as they were business discussions.

On another occasion, I was required to produce a company presentation for the management team of Disney whom I met, accompanying Claire Enders, in the boardroom of its Hammersmith office. Disney was considering launching a national sports radio station in Britain and seemed to believe it could achieve this objective without concern for Ofcom’s regulatory regime that prescribed every commercial radio station’s format and content. I was required to be the harbinger of disappointing news to Disney’s highly paid, but seemingly oblivious, managers that it would prove necessary to proceed within Britain’s media ownership regulations, regardless of how much cash might be on the table.

After the meeting closed, Claire Enders and I adjourned to a side office with the female Disney executive who had invited us to make the presentation. I anticipated that we would be discussing further the regulatory issues I had raised. How wrong I was! For the next half-hour, I sat there while Enders suggested multiple routes for the young woman to bag a wealthy man, proposing potential candidates. Not for the first time, I felt akin to a servant whose presence could be safely ignored because ‘the help’ were paid expressly to turn a blind eye to the intimacies of their masters and mistresses. Neither woman displayed the slightest embarrassment in discussing such personal matters in front of a silent middle-aged man who self-evidently was not of their breeding or status. I was as good as invisible. For me, it merely offered an insight into Enders’ modus operandi.

On a different occasion, I recall a weird taxi ride across London to a client meeting, accompanied by Claire Enders alone, during which she just kept repeating the phrases “I’m a self-made woman” and “I am, you know” to nobody in particular. I stared out the window and remained silent. I had no idea what had prompted this line of monologue. It felt somewhat like it might to be locked in a tiny room with a tragic escapee from a mental health facility.

During that journey, I was reminded of the occasion sixteen years prior when I had attended a public meeting concerning the award of the commercial television franchise for south and southeast England that had been operated by ‘TVS’ for the last decade. Contributions were made by a succession of those seated within the tiered lecture theatre, before an American woman in the back row behind me stood to unleash a loud stream of consciousness that seemed to leave the audience baffled. An audible gap followed, as might occur after an outburst by a wordy aunt on speed at a family Christmas dinner, before the debate resumed in earnest. Afterwards, I pondered whether I might cross paths with that woman again. TVS lost its franchise the following year.

Shortly before I discovered my time working at Enders Analysis was finally up, I was invited to make a presentation to the ‘2008 European Radio Symposium’ to be held in Portugal. I spent two months creating a 39-page PowerPoint and had booked my flights and accommodation when, a few days beforehand, Claire Enders insisted that I undertake an unrelated project, unconcerned with radio but with an immediate deadline. I was forced to explain to the conference organisers that I had become unexpectedly unavailable and then pass my work to a colleague who knew nothing about radio to travel to Portugal instead to make my presentation.

I have never understood how ‘humiliation’ could be perceived as a productive means of managing personnel within a business. Given how my colleagues at Enders Analysis appeared accepting of this situation, I can only guess that their experiences attending private schools might have conditioned them to regard such treatment as ‘normal’. For state-school-educated me, it was as abnormal as any workplace behaviour I had ever witnessed. There were times when I wondered if my own mental health might be damaged by the experience of working within that environment. It had been such a long, long time since my great grandparents had lived and worked as servants in a ‘big house’. I had no desire to emulate their lives.

Following my abrupt exit from Enders Analysis after almost three years, I applied for every ‘media analyst’ vacancy I found, for none of which I was called to interview. After rejection by one small analyst business beside Charing Cross station, I requested a meeting with its chief executive to explore freelance opportunities. I showed him my published work and the regular coverage it had attracted on radio, television and in the press. He listened and then told me:

“Even if we were to hire you, you would have to take a backroom position. We could not send you out to meet clients.”

After that damning verdict, I gave up applying for jobs as an analyst. Apparently, it was evident to employers that I lacked whatever was ‘the right stuff’ necessary to be in the presence of the posh masters commanding Britain’s media industry.

I never did get to meet Carolyn McCall.

[Originally published at https://peoplelikeyoudontworkinradio.blogspot.com/2024/01/the-media-analyst-in-cupboard-2006-2009.html ]

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