Lobby the EU to mandate Europe-wide digital radio switchover? No chance!

The European Union [EU] has always made its position perfectly clear on radio broadcasting policy for its member states. It will not adopt an EU-wide digital radio strategy. A year ago, Viviane Reding, then EU commissioner for information society & media, reiterated the policy in an interview:

“This issue of EU-wide radio standardisation is still in its infancy. The main reason is that radio, from a political, business and consumer standpoint, is organised primarily as a regional or even local product. This is, in principle, rightly so. The reason the radio landscape in Europe is so fascinating is because it is so diverse and highly innovative. Therefore, EU-wide radio legislation is not advocated.”

“I believe the time is not ripe for a single EU-wide radio FM switch-off, such as we are doing for analogue TV in 2012. I can also well imagine that the 27 EU Member States, given their different levels of development, will want to take their own innovative approaches to digital radio switchover.”

Given this clearly stated EU policy, it was a surprise when World DMB, the lobbying organisation for DAB radio,
announced on 10 November 2010 that one of its three objectives for the coming year was:

“To persuade the European Union to champion switch-over policies at European level …”

Using the forum of the European Broadcasting Union [EBU] Digital Radio Conference 2010 held in Belfast the previous week, World DMB seemed to have persuaded the EBU to endorse a no-hope strategy of challenging existing EU strategy in order that digital switchover be mandated through diktat. This follows the evident failure of World DMB’s bottom-up approach to convince consumers in many EU countries to replace their satisfactorily working FM/AM radios with DAB receivers.

World DMB president Jørn Jensen said in the press release:

“If digital radio is to succeed, then the EBU must show their support for the DAB family, the only technology platform chosen by Germany, UK, France, Italy, Spain and the Nordic countries as the future of digital radio.”

The EBU obliged by issuing its own statement which stressed that its conference had “achieved a significant breakthrough in efforts to accelerate moves towards securing a digital future for radio.” The EBU wording is significant – its public statement talked about ‘digital’ radio but never mentioned the ‘DAB’ platform specifically. Whereas, the World DMB press release went out of its way to interpret ‘digital’ radio narrowly as ‘DAB’, almost to the point of obsession, when Jensen said:

“It’s time to stop talking about less mature standards, EBU needs to promote the Eureka 147 [DAB] family of standards.”

And what exactly did Jensen mean by “less mature standards”? Could he be referring to the platform whose name dare not be spoken amongst DAB lobbyists – THE INTERNET? Coincidentally, five days prior to the World DMB press release, Neelie Kroes, the current EU commissioner for the digital agenda, had admonished content producers who do not adapt their businesses to the internet age in a speech:

“Like it or not, content gatekeepers risk being sidelined if they do not adapt to the needs of both creators and consumers of cultural goods. So who will win the heart of the creators and of the public? It is still too soon to say. Of course, some of the new giants of internet come from another continent. I would wish that more of them were European, but when I see the wealth of creativity gathered in this room, I am optimistic for the future.

I believe that those who will prosper in the digital age are those who understand that convergence is one of the keys. The convergence of media provides an incredible opportunity for the artists and creators of our times, and also for their public – you and me. Just like cinema did not kill theatre, nor did television kill radio. The internet won’t kill any other media either.”

Despite the EU’s enthusiasm for convergence, the internet is still perceived as a competitive threat by some European radio broadcasters, who fear attrition to their audiences from an influx of online audio content from beyond their borders. To them, Last.fm, Spotify and We7 are the antichrists, and they hope that DAB’s walled garden will banish these insurgents from their kingdom. But, although Jensen wants to paint the internet as a “less mature standard”, history books show that it was around long before DAB (I was sending e-mails, before they had that name, across the Atlantic in 1978).

Also, when World DMB promised in its 10 November press release that it would “foster effective partnerships between broadcasters and the automotive sector” over the next year to get DAB radio into cars, it was advocating actions it could and should have taken more than a decade ago. It has long missed the boat. EU commissioner Neelie Kroes had announced on 8 November that IP-connected cars were the current European policy objective:

“Europe leads in wireless communication to and from vehicles. That is critical to improve both safety and efficiency. And to convert this into global market success global cooperation and standardisation will be required. This is where the EU’s Future Internet Public Private Partnership comes in. We need the automotive and ICT communities side-by-side. That way we can seize the opportunities of the next generation of wireless broadband, beyond 3G, to meet the growing demand for connectivity in cars.”

So what chance does World DMB have of achieving these two stated objectives for EU policy during the next year (compulsory digital radio switchover, DAB in cars)? None whatsoever. So why would it set itself objectives that are bound to fail? It can only be sheer desperation at this rapidly deteriorating stage in DAB’s lifecycle.

The third of World DMB’s stated objectives for the next year – “to advance partnerships between public and broadcasters” to make DAB happen – must have been drafted by someone with a wry sense of irony. Such ‘partnerships’ appear to be going nowhere in DAB:
· In the UK, RadioCentre, the commercial radio trade body, has failed in its insistence that publicly funded BBC should pay for the upgrade of commercial radio’s local DAB transmitters
· In Germany, commercial radio has failed to agree with public radio to a new plan to re-launch national DAB radio
· In Spain, commercial radio called DAB “a road to nowhere” despite public radio’s insistence on persevering
· In France, national commercial radio networks have refused to support public radio’s plan to launch digital terrestrial radio
· In Denmark, only one commercial station is broadcasting on DAB, alongside 17 state radio stations (many of which are about to be axed)
· In the Netherlands, national commercial radio stations have had to be forced to broadcast on DAB by the government inserting new clauses in their licence renewals.

World DMB’s rallying call of “let’s just get on with it!” might make more sense if its proposed solutions were practical in any way. Its press release was headlined ‘European Broadcasting Union backs digital radio switch over across Europe.’ Given that all three of its objectives for the next 12 months fly in the face of realpolitik, it would have been more accurate to entitle the press release ‘Three impossible European things before breakfast.’

[with thanks to Michael Hedges at Follow The Media]

Download The First Annual Not ‘The Ofcom Digital Radio Progress Report’ Report

Download this report here

In July 2010, Ofcom had published its first annual report on the progress made in the UK with take-up and usage of digital radio. I criticised the report in this blog for being selective with data and distorting the real picture of the slow take-up of DAB radio.

Ofcom responded to two of my criticisms in a subsequent news article in Media Week. Ofcom explained that it had “categorised ‘unspecified’ listening as ‘analogue’ rather than ‘digital’ listening because it did not want to exaggerate ‘digital’ listening.” What?

This response seems only to confirm my assertion that Ofcom invented the numbers it published. There are two possible scenarios: either Ofcom did not realise that deliberately mis-stating the results of market research breaches the Code of Conduct of the Market Research Society; or Ofcom did realise this but decided to do it anyway. I am uncertain which scenario is scarier. If Ofcom’s invented RAJAR statistics had been included in an advertisement, it would be banned by the Advertising Standards Authority. Adding the ‘don’t know’ answers to either the ‘for’ or the ‘against’ totals in any consumer survey is a crime against statistics.

Secondly, Ofcom responded to my criticism that it had not published historical data to demonstrate how close we are to achieving the 50% digital listening criterion set by government. Ofcom said that it “did not set historical figures next to the forecasts because they are not formal criteria”. What?

I suggest that Ofcom stops daydreaming about a DAB future and starts listening to the words of its government paymasters. To take just one example of dozens, on 8 July 2010, Culture Minister Ed Vaizey said very plainly:

“We will only consider implementing a Digital Radio Switchover once at least 50% of all listening is already on digital or, to put it another way, when analogue listening is in the minority.”

Besides, Ofcom’s report itself had noted (in two places) that:

“A decision on switchover could only made once two criteria had been fulfilled [sic]:
• when 50% of all radio listening is via digital platforms; and
• when national DAB coverage is comparable to FM …”

The Ofcom Digital Radio Progress Report published last month was required by the Digital Economy Act 2010 to inform the government how close the UK is to achieving this 50% criterion. Yet, bizarrely, the very numbers the government wanted to see were missing from the relevant Ofcom graph.

In the spirit of constructive action, I have collated a short collection of graphs and tables in a presentation titled The First Annual Not ‘The Ofcom Digital Radio Progress Report’ Report. It can be downloaded here for free. All of the data within are derived from freely published industry sources to which Ofcom had access.

The first section of the report demonstrates that none of the radio industry forecasts for UK digital radio take-up stand a chance of being achieved, whether those predictions were made by the government, its committees, Ofcom, RadioCentre, Value Partners or whomever. These forecasts were not just wrong – they were wildly wrong.

The inability of forecasters to observe the reality of slowing DAB radio take-up in the UK was underlined by a forecast published in August 2010 by a US company that predicted:

“By 2015, the worldwide installed base of digital radio receivers, excluding handsets, is expected to reach nearly 200 million units. … ‘The adoption of DAB radios in Europe has been led primarily by tabletop radio sales in the UK,’ says [Sam] Rosen. In addition to the US and the UK, Switzerland, Denmark, and Norway all have significant broadcast infrastructure in place, with Australia, Germany and France to complete the majority of their infrastructure in 2011.”

Yes, and pigs will fly. It has taken a decade for 11 million DAB radios to be sold in the UK, and they still only account for 16% of radio listening. Far from the UK’s DAB broadcast infrastructure being almost complete, there is an impasse about who will stump up the money to render it fit for purpose. France is still debating whether to go digital at all. Germany abandoned its first effort and is planning a second attempt. Besides, the US, UK, French and Australian technology systems for digital terrestrial radio are each mutually exclusive. There is no globally agreed standard for digital terrestrial radio, so there is no universal ‘digital radio’ receiver, and nothing like 200 million digital radios (of all types) will be sold by 2015.

But a woefully inaccurate, over-optimistic forecast is always a good excuse for writing fantasy news. In the US, Media Post reported:

“HD digital radio is poised for rapid growth over the next few years … with much of the increase coming abroad, especially in Europe, where various governments have established HD radio as the national standard. … US consumers have purchased 4 million HD radio sets, while European consumers – led by the UK – have purchased about 13.5 million.”

Oh dear. Lie One: the American HD radio system is not a national standard in any European country. Lie Two: not a single HD radio has been sold in the UK. Lie Three: maybe 13 HD radios have been sold in Europe, but certainly not 13 million.

Consequently, US broadcast industry trade body NAB summarised this completely inaccurate news story (“… the real growth is happening overseas, where governments have already established HD [radio] as a standard technology”) and sent it to everyone on its mailing list. The whole of the US radio sector must be amazed that Europe, led by the UK, has embraced American HD radio technology so warmly, while it is failing so dismally in its homeland. Wrong! In reality, no consumer in Europe has even heard of HD radio (except for a few techies testing it in Switzerland).

Closer to home, the continuing failure of the DAB digital radio system to impress European consumers seems to have impacted thinking at the European Broadcasting Union [EBU], which has supported Europe-wide implementation of DAB since 1986. In outlining the agenda of its fourth Digital Radio Conference [DRC10], the EBU came close to acknowledging that DAB is no longer ‘the future of radio’:

“Where previous [conference] editions have focused on the relative merits of the different digital radio platforms and their roll-out across Europe, DRC10 will focus on radio’s position within a pluralistic distribution model. That the discussion of digital radio’s future has, to date, been weighted towards different platforms is understandable given the uneven pace of Eureka 147 (DAB/DAB+/DMB) adoption and the rapid deployment of internet to European homes. Indeed, technical development has now reached something of a plateau. … The debate has moved forward from which platform might ‘win’ to how best to chart a digital future for radio on multiple platforms. … A more fundamental question then is ‘what is the case for digital radio?’. This is about business and social arguments for and against the development of digital radio in all its forms. It involves the economics of radio revenues and costs, the social value, the mix of public and commercial broadcasters, as well as the quality and variety of the offering.”

“Uneven pace”? “Plateau”? “Multiple platforms”? Am I the only one to smell EBU back-peddling here on the DAB issue? At last year’s EBU conference, I seemed to be the only speaker exploring “the economics of radio revenues and costs” amongst a sea of technologists whose enthusiasm for DAB remained unsullied by the constraints of the economics of radio. Maybe the penny has dropped – a platform remains no more than a platform if you cannot afford to fill it with compelling, exclusive radio content, and convince consumers to use it, and generate a profit from it.

Here in the UK, while the biggest commercial radio owners have already baled out of most of their DAB commitments (and the BBC is trying to close two of its digital stations), the digital minnows are left suffering the economic consequences of a platform that has effectively been thrown to the dogs. Passion For The Planet, an independent digital-only station that has persevered on the DAB platform since 2002, announced in August 2010 that it will no longer broadcast on DAB in London. Managing director Chantal Cooke explained:

“DAB is a great medium for radio, but squabbling within the industry and a lack of clarity and direction from Ofcom leaves us worried that radio may well have missed a great opportunity. I believe London has too many stations, and the signal on the ‘London 3’ multiplex has always been, and continues to be, very poor. The lack of a robust signal has hampered independent services from the start, yet neither the multiplex operators nor Ofcom has taken the problem seriously. Passion for the Planet has spent a small fortune broadcasting on ‘London 3’ because we believed in the platform but, while there are still so many issues to be rectified, further investment in DAB in London has become increasingly difficult to support.”

The writing on the wall for DAB’s impending failure is writ so large now that Ofcom staff must have to leave work under cover of darkness not to see it. Large parts of the radio industry evidently have no faith in DAB ever replacing analogue radio. However, over at Ofcom HQ, the futile work continues to try and convince consumers and the government that DAB is still ‘the future of radio’. We will probably never know how much public money and time has been wasted on these foolish endeavours.

[many thanks to John Catlett and Eivind Engberg for their valuable contributions]